AI Deployment Strategist - Drive Customer Value & Growth

Happyrobot; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Dental coverage

Vision coverage

Equity

Job summary

HappyRobot is seeking a Deployment Strategist in Australia to connect user needs, data insights, and product capabilities to unlock client value. You will work directly with end users and decision-makers, shaping how our platform is applied to critical challenges while operating in a flat, collaborative team.

You will own customer outcomes, drive value, and expand use cases with a strong focus on practical impact for diverse operations across large enterprises.

Responsibilities

• Partnering with customers to understand workflows, goals, and pain points—often embedding directly with their teams.
• Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform.
• Identifying and interpreting key datasets that drive customer decision-making, and working to integrate them into robust, scalable pipelines.
• Designing and refining user workflows that solve meaningful problems and scale across teams and functions.
• Leading training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact.
• Presenting findings and strategy to stakeholders at all levels—from frontline operators to executives.
• Driving customer expansion by scoping new use cases and shaping how we grow our footprint within organizations.

Job description

HappyRobot is seeking a Deployment Strategist in Australia to connect user needs, data insights, and product capabilities to unlock client value. You will work directly with end users and decision-makers, shaping how our platform is applied to critical challenges while operating in a flat, collaborative team.

You will own customer outcomes, drive value, and expand use cases with a strong focus on practical impact for diverse operations across large enterprises.