Customer Deployment Architect

Speedrun Talent Network; Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Equity

Job summary

HappyRobot is seeking a Deployment Strategist to connect customer needs with data insights and product capabilities. You will partner with end users and decision-makers to shape how our technology is applied to critical challenges, operating as part of a team that values ownership and customer success.

Responsibilities include scoping initiatives with customers, collaborating with engineering teams, designing scalable data pipelines, and leading training to ensure lasting impact and expansion

Responsibilities

• Partnering with customers to understand workflows, goals, and pain points.
• Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform.
• Identifying and interpreting key datasets that drive customer decision-making, and integrating them into robust pipelines.
• Designing and refining user workflows that scale across teams and functions.
• Leading training and onboarding sessions to ensure customers are set up for success.
• Presenting findings and strategy to stakeholders from frontline operators to executives.
• Driving customer expansion by scoping new use cases and growing footprint within organizations.

Job description

HappyRobot is seeking a Deployment Strategist to connect customer needs with data insights and product capabilities. You will partner with end users and decision-makers to shape how our technology is applied to critical challenges, operating as part of a team that values ownership and customer success.

Responsibilities include scoping initiatives with customers, collaborating with engineering teams, designing scalable data pipelines, and leading training to ensure lasting impact and expansion