AI Agent Ops Engineer: Scale & Secure AI

Westpac; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Mortgage rate offers for employees

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac is seeking an Engineer for Agent Ops in a hybrid Sydney/Melbourne role. You will help build and run enterprise AI capabilities, driving safe, scalable adoption across the bank. You’ll work on platforms, products and services powering AI innovation, with emphasis on APIs, cloud infrastructure and observability.

Join a collaborative engineering culture, contribute to AI agent development, model integrations and production support, while solving complex technical challenges at scale.

Qualifications

• Experience building applications, integrations or cloud infrastructure as part of a team.
• Working knowledge of APIs, CI/CD pipelines, Infrastructure as Code, containers and monitoring tools
• Understanding of cloud platforms such as AWS or Azure, along with Kubernetes environments

Responsibilities

• Build and support AI and LLM operations capabilities across platforms, products and services.
• Develop APIs and integrations; support cloud infrastructure, monitoring and observability.
• Provide production support for reliable and secure AI solutions.

Skills

Application development

APIs

CI/CD

Infrastructure as Code

Containers

Monitoring

Cloud platforms (AWS/Azure)

Kubernetes

Coding/Scripting/Testing

AI technologies (LLMs/agents/RAG)

Tools

Kubernetes

OpenTelemetry

Job description

Westpac is seeking an Engineer for Agent Ops in a hybrid Sydney/Melbourne role. You will help build and run enterprise AI capabilities, driving safe, scalable adoption across the bank. You’ll work on platforms, products and services powering AI innovation, with emphasis on APIs, cloud infrastructure and observability.

Join a collaborative engineering culture, contribute to AI agent development, model integrations and production support, while solving complex technical challenges at scale.