Aged Care Roster & Payroll Scheduler

Uniting NSW & ACT; Shellharbour City Council; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

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Job summary

Uniting NSW & ACT – Shellharbour Village NSW seeks a dedicated Roster Scheduler to own rostering and workforce administration, ensuring smooth service delivery in residential aged care. You’ll work with the Service Manager to maintain compliant rosters, analyse workforce data and provide timely reporting for informed decisions.

You will support payroll processes, staff, residents and families through professional rostering practices, while prioritising confidentiality and adherence to policy.

Qualifications

• Certificate III in Business Administration, Customer Service or equivalent rostering experience.
• Prior rostering experience within healthcare or similar industry.
• Experience supporting payroll and workforce reporting.
• Strong computer skills with CRM, rostering software and Work Smart Dynamics preferred.
• Excellent communication and customer service abilities.
• Strong attention to detail and multitasking ability.
• Well-developed organisational and time management skills.
• Advanced proficiency in Microsoft Outlook, Teams, and Office suite.

Responsibilities

• Manage day-to-day rostering for staff, including updates and compliance.
• Prepare and maintain roster reports and support payroll processes.
• Collaborate with the Workforce Coordinator to ensure rosters are current.
• Respond to internal and external enquiries from staff and residents’ families.
• Organise meetings, training sessions and take minutes as required.
• Process invoices accurately and in a timely manner.
• Ensure confidentiality, privacy and compliance with policies and legislation.
• Communicate effectively with people from diverse backgrounds.

Skills

Rostering experience

Payroll support

Communication skills

Multitasking

Organisational skills

Education

Certificate III in Business Administration

Customer Service or equivalent rostering experience

Tools

CRM

Rostering software

Work Smart Dynamics

Microsoft Outlook/Teams/Office

Job description

Uniting NSW & ACT – Shellharbour Village NSW seeks a dedicated Roster Scheduler to own rostering and workforce administration, ensuring smooth service delivery in residential aged care. You’ll work with the Service Manager to maintain compliant rosters, analyse workforce data and provide timely reporting for informed decisions.

You will support payroll processes, staff, residents and families through professional rostering practices, while prioritising confidentiality and adherence to policy.