Aged Care Growth & Engagement Lead

MercyCare Ltd.; Western Australia; Hybrid; AUD 80.000 - 120.000; Vollzeit

Benefits dieser Stelle

Not-for-profit salary packaging up to

Wellbeing Program including discounted

Zusammenfassung

MercyCare Ltd. is seeking an engaged leader to drive growth in Support at Home and Residential Aged Care through targeted engagement and strong partnerships. You will ensure a seamless client journey from initial enquiry to admission, leveraging market insights to shape strategies and referral pathways.

You will build relationships, monitor performance via CRM, and promote services while identifying opportunities to improve care delivery and outcomes.

Qualifikationen

• Cert IV in Business, Administration, Marketing or equivalent is highly desired.
• Demonstrated team management experience.
• Experience supporting planning, development and execution of marketing initiatives.
• Strong networking capabilities and the confidence to promote services.
• Drivers Licence
• National Police Clearance (issued within the last six months).

Aufgaben

• Drive growth of Support at Home and Residential Aged Care through engagement initiatives and stakeholder collaboration.
• Ensure a seamless client experience from first enquiry to service commencement or admission.
• Use market insights to shape engagement strategies and strengthen referral pathways.
• Plan and deliver marketing initiatives and identify opportunities to improve service delivery.
• Build relationships, analyse performance and provide insights to guide decisions.

Kenntnisse

Team leadership

Networking

Marketing planning

CRM data analysis

Stakeholder engagement

Ausbildung

Cert IV in Business, Administration, Marketing or equivalent

Tools

CRM systems

Jobbeschreibung

MercyCare Ltd. is seeking an engaged leader to drive growth in Support at Home and Residential Aged Care through targeted engagement and strong partnerships. You will ensure a seamless client journey from initial enquiry to admission, leveraging market insights to shape strategies and referral pathways.

You will build relationships, monitor performance via CRM, and promote services while identifying opportunities to improve care delivery and outcomes.