Aged Care Care Partner – Home Support (Mon–Fri, FT)

All Aged Care; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Superannuation

Salary packaging

Job summary

All Aged Care is seeking an experienced Care Partner to manage a caseload of 50–60 Support at Home clients in Brisbane, coordinating care and budgets to help older Australians stay independent at home.

This full-time role is based in Spring Hill with travel to client homes across Brisbane and Moreton Bay. You will work with families, nurses and allied health while navigating compliance and funding requirements.

Qualifications

• Demonstrated experience as a Care Partner, Care Manager, Case Manager or Home Care Coordinator.
• Experience coordinating Home Care Package or Support at Home services.
• Understanding of the Support at Home program, including service categories, care management, funding and participant contributions.
• Experience completing assessments, care plans, reviews, budgets and service agreements.
• Experience coordinating allied health, nursing, assistive technology, home modifications or third‑party services.
• Strong written communication, documentation and record‑keeping skills.
• The ability to manage competing priorities and follow matters through to completion.
• A calm, respectful and solutions‑focused approach when working with clients, families and service providers.
• Confidence using client management systems and Microsoft Office applications.

Responsibilities

• Manage an established caseload of Support at Home clients.
• Complete client intake, onboarding, assessments and ongoing reviews.
• Develop and maintain individualised care plans, budgets and service agreements.
• Identify changes in clients’ needs, risks, goals and circumstances and coordinate an appropriate response.
• Monitor client budgets, expenditure and funding utilisation.
• Explain fees, budgets, service options and Support at Home arrangements clearly to clients and families.
• Coordinate personal care, domestic assistance, social support, respite and other in‑home services.
• Arrange access to nursing, allied health, assistive technology and home modifications when required.
• Source and coordinate suitable third‑party providers and contractors.
• Work closely with rostering and service‑delivery teams to address service gaps and maintain continuity of care.
• Maintain accurate, timely and compliant client records.
• Respond professionally to feedback, concerns and complaints.
• Contribute to quality improvement and compliance with aged care legislation, program requirements and the Aged Care Quality Standards.

Skills

Care Partner experience

Care Manager experience

Case Manager experience

Home Care Coordinator

Home Care Package experience

Support at Home understanding

Assessments and care plans

Budgeting and funding

Allied health coordination

Documentation and records

Client management systems

Microsoft Office

Education

Aged care qualification

Nursing qualification

Allied health qualification

Community services qualification

Job description

All Aged Care is seeking an experienced Care Partner to manage a caseload of 50–60 Support at Home clients in Brisbane, coordinating care and budgets to help older Australians stay independent at home.

This full-time role is based in Spring Hill with travel to client homes across Brisbane and Moreton Bay. You will work with families, nurses and allied health while navigating compliance and funding requirements.