Aged Care - BDM & Account Management

SSS Australia; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Company car

Performance bonuses

Job summary

SSS Australia is seeking a Personal Account Manager & Business Development Executive for the Aged Care sector on the Gold Coast and Northern NSW. You will blend account management with proactive business development, engaging with Residential Aged Care facilities and Community Care organisations to drive revenue and service excellence.

You will work with an inside customer service team for quotes and order follow-ups, and receive guidance from Marketing and Sales Managers on campaigns and

Qualifications

• 3–5 years of B2B sales experience or a nursing/healthcare background.
• Resident of the Gold Coast or Northern NSW with willingness to travel away from home one week in six.
• Australian permanent residency or citizenship with work rights.

Responsibilities

• Manage a defined territory including the Gold Coast and Northern NSW.
• Meet and exceed sales targets through existing accounts and new client acquisition.
• Conduct in-person, video, and phone meetings to deliver high-quality service.
• Collaborate with clinical and procurement staff and maintain CRM activity and expense reporting.

Skills

Results-oriented mindset

Collaborative

Listening and communication

Autonomy and problem solving

Education

Nursing or healthcare background

Tools

Zoho CRM

Microsoft Excel

Job description

SSS Australia, affectionately known as 'Triple S,' has been a trusted industry leader of medical supplies for nearly 50 years. We are a premier wholesaler of medical consumables and equipment, serving hospitals, aged care facilities, and primary healthcare providers. We have over 250 suppliers, our headquarters is on the banks of the Brisbane River and we deliver to every State and Territory.

The Role: Personal Account Manager & Business Development Executive — Aged Care

You will act as both a trusted advisor and revenue generator within our Business-to-Business sales model. Your focus will be helping healthcare providers navigate our extensive product portfolio of over 10,000 items, including wound care, nutrition, gloves, continence products, and more — to ensure they have everything needed to deliver exceptional resident outcomes.

This position combines in-person face-to-face sales, strategic account management, and proactive business development. You'll engage with clients across Residential Aged Care facilities, Community Care organisations and more.

You won't be alone — you'll receive full support from your inside customer service team handling quotes and order follow-ups, along with guidance from our Marketing and Sales Managers who will assist with campaigns, sales data, and strategy.

Key Responsibilities Include;

• Manage a defined territory that includes the Gold Coast and Northern NSW.
• Hold a full unrestricted Australian driving licence to support territory travel and FIFO duties.
• Meet and exceed sales targets, focusing on existing account growth and acquiring new clients.
• Achieve performance-based sales targets with specific revenue goals to be determined based on territory potential and market conditions.
• Conduct in-person meetings, video calls, and phone consultations to deliver high-quality service.
• Collaborate with clinical and administrative staff—primarily facility managers, clinical staff and procurement teams.
• Stay informed about industry advances, product innovations, and accreditation standards.
• Facilitate training sessions and continuing education to support client product knowledge.
• Efficiently complete administrative tasks using CRM (ZOHO) for activity tracking and expense reporting.

What You Bring

3-5 years of business to business sales experience or a clinical background (i.e. Nursing)

Clinical background in nursing or healthcare will be considered equivalent to general B2B sales experience for this healthcare-focused role.

Reside on the Gold Coast or Northern NSW and be willing to travel away from home one week out of six to reach the areas of you territory that are not drivable.

A results-oriented mindset committed to delivering client success.

Proven revenue-driving sales outcomes.

Strong collaborator with the ability to work autonomously.

Excellent listening, communication, and relationship-building skills.

Self-motivated, resilient, and a problem solver.

Highly organized with the ability to multitask and adapt.

Proficient in Microsoft Office (especially Excel).

Ability to quickly build trust and rapport with diverse stakeholders.

Hold Australian permanent residency or citizenship with valid work rights.

What We Offer

Competitive salary with performance-based bonuses rewarding your success.

Tools for the job such as computer & phone and either a car allowance or company car.

Opportunities to contribute to a growing, innovative business.

A high-performing team environment that values accountability, responsibility, and autonomy.