Aged Care Admin & Rostering Coordinator

Uniting NSW.ACT; Orange City Council; On-site; AUD 60,000 - 80,000; Full time

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Job summary

Uniting NSW.ACT invites applications for a Full-time Home Support Officer at our Orange site. You will contribute to rostering, admin coordination and compassionate support for residents.

You will build relationships with staff and residents, handle enquiries and records, and help maintain privacy and dignity in daily living. Experience in aged care and a Certificate 3 in Business Administration or equivalent is preferred.

Qualifications

• Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience.
• High attention to detail and problem-solving abilities.
• Tech-savvy with documentation and communication using Microsoft Office apps.
• Strong organizational and time-management skills.
• Experience using client/data management systems.
• Rostering experience.
• Experience in aged or community care.

Responsibilities

• Preparing rosters, data analysis and monitoring reports.
• Build relationships with staff to facilitate skills distribution and coverage.
• Provide administration support across enquiries, documentation, bookings, communications, purchasing and records management.
• Communicate effectively with staff, residents and stakeholders from diverse backgrounds.
• Engage with community connections and promote services.
• Maintain privacy and confidentiality, ensuring rights of clients are respected.
• Contribute to continuous service improvement in line with Aged Care standards.

Skills

Customer service

Administration

Data analysis

MS Office

Rostering

Education

Certificate 3 in Business Administration, Customer Service or equivalent

Tools

Microsoft Office

Job description

Uniting NSW.ACT invites applications for a Full-time Home Support Officer at our Orange site. You will contribute to rostering, admin coordination and compassionate support for residents.

You will build relationships with staff and residents, handle enquiries and records, and help maintain privacy and dignity in daily living. Experience in aged care and a Certificate 3 in Business Administration or equivalent is preferred.