Aged Care Administration Officer - Welcoming, Efficient Ops

UnitingCare SA; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

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Wellbeing support

Career growth

Flexible environment

Job summary

UnitingSA in Australia seeks an Administration Officer to support reception and key administrative tasks at Wesley House Residential Aged Care. You will assist residents, families, and staff, maintain records, and coordinate supplies to ensure smooth daily operations.

Apply quality and safety standards, handle confidential information, and support rostering in a collaborative team dedicated to compassionate aged care.

Qualifications

• A recognised qualification in Business Administration or extensive experience in office administration and clerical duties.
• Exceptional customer service skills, with experience managing reception and engaging with a diverse range of people.
• Knowledge of quality improvement processes, Workplace Health & Safety standards, and compliance requirements.
• Proficiency in Microsoft Office Suite and strong organisational skills to manage competing priorities.
• A current DHS NDIS Worker Screening Check.

Responsibilities

• Greet residents, families, and visitors with warmth, offering assistance and information with a smile.
• Answer and manage phone calls, ensuring enquiries are addressed or directed promptly and professionally.
• Keep resident records organised and up to date, ensuring confidentiality and compliance with guidelines.
• Coordinate office supplies and equipment to maintain a seamless working environment.
• Support rostering and scheduling for staff to ensure smooth daily operations.
• Handle petty cash and process creditor and debtor accounts accurately and efficiently.

Skills

Customer service

Quality improvement

WH&S standards

Compliance

Microsoft Office

Organisational skills

NDIS Screening

Reception experience

Education

Business Administration qualification

Tools

Microsoft Office Suite

Job description

UnitingSA in Australia seeks an Administration Officer to support reception and key administrative tasks at Wesley House Residential Aged Care. You will assist residents, families, and staff, maintain records, and coordinate supplies to ensure smooth daily operations.

Apply quality and safety standards, handle confidential information, and support rostering in a collaborative team dedicated to compassionate aged care.