Aged Care Admin & Reception Coordinator

Calvary Care; Sydney; On-site; AUD 26,000 - 34,000; Part time

Benefits offered by this job

NFP salary packaging

Discounted health insurance

Gym memberships

Paid parental leave

Training and development

Job summary

Calvary Care is hiring a Home Support Officer in Sydney, NSW, to support the Home Manager with day-to-day administrative tasks and ensure smooth delivery of customer care. You will be the first point of contact for clients, residents and staff, providing courteous reception and admin support.

The role focuses on communication, high-quality service, and teamwork within a culturally diverse environment. Prior aged care experience, rostering and Kronos skills are valued.

Qualifications

• Well-developed interpersonal and communication skills.
• Commitment to providing high-quality customer service.
• Attention to detail and accuracy.
• Multitasking abilities and effective time management.
• Proficiency with MS Office and Teams; willingness to learn new tools.
• Proven organizational skills and ability to work independently or in a team.

Responsibilities

• Ensure clear and timely administrative activities to support customer care
• Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
• Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
• Assist with walk-in inquiries and record them appropriately

Skills

Interpersonal skills

Customer service

Attention to detail

Multitasking

Time management

IT proficiency

Organization

Education

Administration qualifications

Tools

Kronos

MS Office

Teams

Job description

Calvary Care is hiring a Home Support Officer in Sydney, NSW, to support the Home Manager with day-to-day administrative tasks and ensure smooth delivery of customer care. You will be the first point of contact for clients, residents and staff, providing courteous reception and admin support.

The role focuses on communication, high-quality service, and teamwork within a culturally diverse environment. Prior aged care experience, rostering and Kronos skills are valued.