Home Support Officer- Aged Care

Calvary Care; Australia; On-site; AUD 45,000 - 65,000; Part time

Benefits offered by this job

NFP salary packaging benefits

Discounted health insurance

Gym memberships

Paid parental leave

Training and career development

Job summary

Calvary Care is seeking a Home Support Officer at Calvary Strzelecki House for a permanent part-time role. You will support the Home Manager with day-to-day admin tasks, serve as first point of contact for clients, residents and staff, and provide courteous reception and admin support.

The role emphasises high-quality customer service, strong organization, and teamwork, with opportunities for training and development within a large health care provider.

Qualifications

• Well-developed interpersonal and communication skills.
• Commitment to providing high-quality customer service and a genuine interest in the elderly.
• Attention to detail, multitasking abilities, and effective time management skills.
• Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones.
• Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.

Responsibilities

• Provide reception and administrative support for customers, residents and staff.
• Coordinate communications with residents, their representatives and stakeholders.
• Handle reception duties: phones, visitors, appointments.
• Record walk-in inquiries and respond appropriately.

Skills

Interpersonal skills

Customer service

Attention to detail

IT literacy

Organization

Education

Administration qualifications

Tools

Kronos

Job description

Home Support Officer - Calvary Strzelecki House

• Progress with purpose at one of Australia’s largest health care providers
• Salary packaging, benefits and professional development in a supportive team environment
• Permanent Part-Time: Mon-Thu 0800-1600 hours & Fridays 0800-1200 hours

About the role

The Home Support Officer position at Calvary Strzelecki House is a permanent part-time role. The primary responsibility is to support the Home Manager in day-to-day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents, and staff, with a focus on providing courteous reception and administrative support.

If you pride yourself on your outstanding administration and communication abilities, enjoy a friendly and culturally diverse environment and have a great attitude then we want to hear from you!

Your main duties will include:

• Ensure clear and timely administrative activities to support customer care
• Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
• Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
• Assist with walk-in inquiries and record them appropriately

About you

• Well-developed interpersonal and communication skills.
• Commitment to providing high-quality customer service and a genuine interest in the elderly.
• Attention to detail, multitasking abilities, and effective time management skills.
• Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones.
• Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.

Desirable

• Previous experience in aged /health care
• Rostering and payroll experience using Kronos
• Qualifications in Administration

Your benefits:

• NFP salary packaging benefits, discounted health insurance and gym memberships
• Paid parental leave
• Training, development pathways and career opportunities

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart.

Please note the following:

• As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role.

Calvary Health Care: Australia’s number-one most attractive employer according to Randstad 2025 survey