Aged Care Admin Lead & Front Desk Coordinator

Bolton Clarke Residential Aged Care Opportunities; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid & Flexible

Prime Location

Culture & Community

Wellbeing & Support

Leave Benefits

Career Growth

Recognition

Diversity and Inclusion

Job summary

Experteq is seeking an Executive Governance Coordinator to join our Executive Leadership Team function in Sydney. You will coordinate governance forums, prepare meeting packs, and maintain accurate records, ensuring decisions are captured and followed through.

You will support reporting, audit and assurance activities, while building strong relationships across the organisation to improve governance operations. This role offers hybrid work and exposure to senior leadership.

Qualifications

• 2–5 years of governance support, executive support, PMO or related administration experience.
• Experience supporting senior leaders, committees or governance forums requiring discretion and confidentiality.
• Exceptional organisation and record-keeping with strong accuracy and time management.
• Clear written and verbal communication, with professional agendas, minutes and reports.
• Proactive, trusted, and able to improve governance administration, reporting and coordination processes.

Responsibilities

• Coordinate Executive Leadership Team, Senior Leadership Team, Board and other governance forums, ensuring timely agendas and packs.
• Record minutes, capture decisions and actions, and monitor progress with stakeholders.
• Maintain governance records, action logs, policy registers and version-controlled documentation.
• Support audit and assurance activities, evidence collection and remediation tracking.
• Prepare information for executive reports, dashboards and governance communications.
• Foster productive relationships across the organisation to drive governance improvements.

Skills

Governance coordination

Executive support

Project coordination

Communication

Discretion

Stakeholder management

Tools

Microsoft 365

SharePoint

Outlook

Word

Excel

PowerPoint

Teams

Job description

Executive Governance Coordinator

Be at the centre of executive decision-making and organisational governance

About the Role: We are seeking an experienced Executive Governance Coordinator to join our Executive Leadership Team function, supporting the governance activities that underpin effective organisational performance.

Reporting to the Governance Manager, you will work closely with our Chief Executive Officer, Executive Leadership Team and General Manager Risk & Compliance. You will coordinate executive and governance forums, prepare high-quality meeting documentation, maintain governance records, track decisions and actions, and support reporting, audit and assurance activities.

This is a highly trusted role for someone who brings structure, accuracy and follow-through to complex priorities. You will have meaningful exposure to senior leadership and play an important part in ensuring governance commitments are clearly recorded, communicated and delivered.

About Us: Experteq is a proudly Australian-owned IT Managed Services Provider (MSP) and Professional Services Consultancy with over 30 years of experience. We deliver innovative technology solutions to more than 50 clients in the banking, finance, corporate, and government sectors nationwide, including 30% of Australia's Authorised Deposit-taking Institutions.

With a rich history and extensive experience in one of Australia's most regulated industries, our high-performing teams excel in collaborating with clients who demand the highest levels of security, compliance, and regulatory standards. We offer deep technical expertise across a comprehensive range of services, including trusted private and public cloud solutions, end-user services, and business optimisation.

What You Will Do Here:

• Coordinate Key Governance Forums: Coordinate Executive Leadership Team, Senior Leadership Team, Board and other governance-related forums, ensuring agendas, meeting packs and supporting materials are prepared and distributed accurately and on time.
• Capture Decisions and Drive Follow-Through: Record clear meeting minutes, decisions and action items, then monitor progress and engage stakeholders to keep commitments moving.
• Maintain Trusted Governance Records: Manage action logs, decision records, policy registers and governance documentation with strong version control, accuracy and accessibility.
• Support Audit and Assurance Activities: Coordinate requests for information, evidence collection and stakeholder responses while maintaining audit action registers and tracking remediation activities.
• Enable Executive Reporting: Collate information for executive reports, dashboards, presentations and governance communications across organisational reporting cycles.
• Strengthen Governance Operations: Build productive relationships across the organisation and identify practical improvements to governance administration, reporting and coordination processes.

Who You Are:

• An Experienced Coordinator: You bring 2 to 5 years of experience in governance support, executive support, project coordination, PMO support, business operations or a related administrative role.
• Comfortable Supporting Senior Leaders: You have supported executive teams, senior leaders, committees, governance forums or business functions requiring discretion and confidentiality.
• Exceptionally Organised: You can coordinate meetings, maintain accurate records, track actions and manage competing priorities across multiple stakeholders and deadlines.
• A Clear Communicator: You produce professional agendas, minutes, reports, presentations and correspondence, with excellent written and verbal communication skills.
• Confident With Microsoft 365: You are proficient in Outlook, Word, Excel, PowerPoint and Teams. Experience with SharePoint, Planner, Perdoo or similar platforms is desirable.
• Proactive and Trusted: You take ownership, follow through on commitments, build positive stakeholder relationships and exercise sound judgement when handling sensitive information. Exposure to governance, audit, risk, compliance or assurance is desirable but not essential.

Why You Will Love Working Here:

Hybrid & Flexible: Work 2 days in the office and 3 from home, with flexible hours that fit your life.

Prime Location: Our Sydney CBD office is right near the QVB and close to everything you need.

Culture & Community: We take our work seriously, not ourselves. Expect real collaboration, learning and shared wins.

Wellbeing & Support: Access mental health resources, confidential EAP, study leave, and wellness perks that matter.

Leave Benefits: Get 12 weeks of universal parental leave plus a paid day off on your birthday.

Career Growth: Work with leading tech and industries, with clear support to grow your career.

Recognition: Your contributions count. We celebrate wins, milestones and referrals with real rewards.

Diversity and Inclusion: We embrace diversity and inclusion that benefits everyone and are proud to be an equal-opportunity employer that embraces diversity.