Aftercare Support Coordinator – Cairns

Wellways; Cairns Regional; On-site; AUD 55,000 - 74,000; Full time

Benefits offered by this job

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Superannuation

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Job summary

Wellways Cairns is seeking a compassionate Support Coordinator to join our Aftercare / The Way Back Support Service team in Cairns, QLD. You will walk alongside individuals for up to three months after a suicidal crisis, providing tailored, recovery-focused support to help reconnect with life and community.

Under Team Leader guidance, you will coordinate intake, assessments and referrals, ensuring culturally safe and inclusive practice while liaising with health and community partners to sustain

Qualifications

• Certificate IV qualification or commensurate experience in the mental health or community services sector.
• Current Driver's License and the ability to travel for the role.
• Working with Children Check (Blue Card) and NDIS Worker Screening Check; National Police Check.

Responsibilities

• Engage Aboriginal & Torres Strait Islander individuals and others at higher risk to participate in the program.
• Use a strengths-based, recovery-focused approach to co-develop support and safety plans.
• Participate in intake and assessment alongside referral partners.
• Maximise engagement through culturally appropriate and inclusive practices.
• Support clients to connect with health, community and clinical supports as per discharge and wellbeing plans.
• Respect client rights, confidentiality and self-determination while managing safety and risk.
• Collaborate with service providers and maintain accurate client records.

Skills

Cultural safety

Empathy & support

Collaboration

Education

Certificate IV in MH/Community Services

Job description

Wellways Cairns is seeking a compassionate Support Coordinator to join our Aftercare / The Way Back Support Service team in Cairns, QLD. You will walk alongside individuals for up to three months after a suicidal crisis, providing tailored, recovery-focused support to help reconnect with life and community.

Under Team Leader guidance, you will coordinate intake, assessments and referrals, ensuring culturally safe and inclusive practice while liaising with health and community partners to sustain