Peer Family Support Worker - Part Time

Wellways

Townsville City

On-site

AUD 56,000 - 60,000

Part time

14 days+

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Benefits offered by this job

Salary packaging up to $15,899
Meal and Entertainment allowance up to
Leave loading 17.5%
Paid parental leave
Confidential discussion about the role

Job summary

Wellways in Townsville, QLD, seeks a Peer Family Support Worker to link participants with community services and provide gentle psychoeducational guidance in a peer-led, community-based role.

The position focuses on carer peer connections, information resources, groups, follow-ups, service navigation and advocacy in crisis situations.

Qualifications

  • Lived experience of supporting a loved one experiencing suicidal ideation, crisis or attempts.
  • Relevant qualifications or commensurate experience in mental health support roles.
  • Strong written and verbal communication skills across diverse backgrounds.
  • Police checks/clearances required (Police Check, Blue Card, NDIS Worker Screening).

Responsibilities

  • Link participants with community support services and provide psychoeducational guidance.
  • Coordinate carer peer support groups, information resources and follow-up.
  • Navigate services and advocate for carers during crises.
  • Support environment of understanding, hope and recovery for families.

Skills

Lived experience with mental health
Strong written and verbalcommunication
Diversity engagement

Job description

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

  • Have you supported a friend or loved one with a mental health issue and/or suicidal crisis or attempt?
  • Part time (30.4 hours per week) ongoing role in Townsville, Queensland
  • SCHADS Level 3B ($40.49 - $43.42) + superannuation + salary packaging benefits

The Support for Families, Friends and Significant Others of People at risk of suicide Program has a unique opportunity to offer carers, who are so deeply impacted by a suicide attempt or a loved one experiencing suicidal crisis, carer peer support.

About your new role

As a Peer Family Support Worker you will be potentially linking participants with other community support services and provide gentle psychoeducational tools and guidance on things that can support an environment of support, understanding and confidence. These courageous conversations can help people to understand how they are feeling and define what is important to in the recovery journey for the family.

The Peer Family Support worker is a peer led, community based position and will consist of carer peer connection in crisis; information and practical resources; peer support groups which can include educational sessions; proactive follow-up; service navigation and advocacy.

Carer Peer Support is focused on support, mutual understanding and psychoeducation on aspects of care that work and can support a loved during a time of crisis.

What do you need?
  • Lived experience of supporting a loved one experiencing suicidal ideation, crisis and/or suicide attempts
  • Relevant qualifications or commensurate experience in working in a support role for people with mental health conditions
  • Highly developed written and verbal communication skills and the ability to effectively interact with people from a variety of backgrounds
  • Satisfactory Police Records Check
  • Blue Card - Working with Children Check
  • NDIS Worker Screening Check
  • NDIS Workers Orientation Module - Quality Safety and You - free online course
  • Right to Work within Australia
What we will offer you
  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment

For a confidential discussion about the role,
Candidates may be interviewed and selected prior to the closing date

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

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