After-Sales Support Advisor – Brisbane (Casual)

Apollo Motorhome Holidays; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

Apollo Motorhome Holidays in Brisbane is seeking Casual Customer Service Advisors to act as the main link between customers, dealers and internal teams. You’ll drive after-sales support across phone, email and online channels, coordinating suppliers and teams to deliver efficient repairs and ensure safety.

This role requires energetic, customer-focused individuals with strong problem-solving skills. Experience in automotive or service roles is valued, along with proficient use of Outlook, Word,

Qualifications

• Excellent customer service skills and clear communication.
• Strong organisational abilities and a genuine passion for helping others.
• Experience with Outlook, Word, Excel and CRM systems.

Responsibilities

• Drive after-sales and campaign repairs, providing standout support across phone, email, and online channels.
• Coordinate suppliers and internal teams to deliver efficient, cost-effective repairs, and keep the Aftersales & Recall Department running smoothly.
• Champion workplace health and safety for customers and colleagues alike.

Skills

Customer service

Clear communication

Organisation

Negotiation

Conflict resolution

Problem solving

CRM systems

Tools

Outlook

Word

Excel

CRM systems

Job description

Apollo Motorhome Holidays in Brisbane is seeking Casual Customer Service Advisors to act as the main link between customers, dealers and internal teams. You’ll drive after-sales support across phone, email and online channels, coordinating suppliers and teams to deliver efficient repairs and ensure safety.

This role requires energetic, customer-focused individuals with strong problem-solving skills. Experience in automotive or service roles is valued, along with proficient use of Outlook, Word,