Administrator - Service Operations

WesTrac Cat; Shire Of Ashburton; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Parental leave

Novated leasing

Income protection

Retail discounts

Health discounts

Wellness program

Training & upskilling

Employee referral bonus

Defence force leave

Employee share plan

Job summary

WesTrac Cat in Tom Price, WA, is seeking an Administrator – Service Operations for a 12-month fixed-term contract. You will provide high-quality administrative support to the team, handle purchasing, and manage time capture reporting while ensuring documentation is organized and compliant with WesTrac policies.

The role requires strong communication and attention to detail. The successful candidate will coordinate staff training, oversee safety audits, and foster positive relationships with

Qualifications

• Relevant administrative qualification at tertiary level or several years’ experience in a similar level role.
• Proficient data entry and computer literacy.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.

Responsibilities

• Provide high-quality administrative support across the team.
• Handle purchase requisitions and oversee purchasing processes.
• Manage time capture reporting for accurate records.
• Maintain archives and ensure documentation is organized and accessible.
• Ensure compliance with WesTrac policies and procedures.
• Coordinate and manage staff training requirements.
• Oversee safety and contamination control audits.
• Build and maintain positive relationships with customers and internal stakeholders.

Skills

Admin qualification

Data entry

Communication

Customer service

Attention to detail

Adaptability

Stress tolerance

Education

Tertiary admin qualification

Tools

MS Office

Job description

Location: Tom Price, WA, AU, 6751

Reporting to the Branch Manager, as the Administrator – Service Operations, you'll play a vital role in delivering high quality administrative support to our team located in Tom Price.

We're seeking a self-motivated individual with keen attention to detail and ability to multitask effortlessly whilst maintaining effective stakeholder relationships. A problem-solving mindset and a focus on the bigger picture are essential for success within the role.

Roster

Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location

Tom Price Branch

Fixed term contract

12 months (maternity leave coverage)

What you'll do:

• Providing high-quality administrative support across the team


• Handling purchase requisitions and overseeing the purchasing process


• Managing time capture reporting to ensure accurate records


• Maintaining archives and ensuring documentation is well-organized and accessible


• Ensuring compliance with WesTrac policies and procedures


• Coordinating and managing training requirements for staff


• Overseeing safety and contamination control audits


• Building and maintaining positive relationships with customers and internal stakeholders

Skills and Experience:

• Relevant administrative qualification at tertiary level or several years’ experience working in a similar level influencing role


• Professional level of computer literacy and data entry skills


• Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly


• Customer service orientation


• Attention to detail and accuracy


• Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people


• Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.


• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.


• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.


• Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.


• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 6334