Administrator Officer – IMS

Northlane Pty Ltd; Sunshine Coast Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Employee assistance program (EAP)

Mentoring and professional development

Quarterly social events

Supportive administration team

Job summary

Northlane Consulting Engineers on the Sunshine Coast is seeking an Administration Officer – IMS to coordinate, maintain and improve our Integrated Management System while supporting Accounts, Travel and Business Systems.

This role suits someone who enjoys varied responsibilities, detail-oriented work and continuous improvement within a collaborative team.

Qualifications

• Experience in a senior administration, business support, quality, compliance or IMS-related role.
• Experience with management systems, controlled documents, registers or process documentation.
• Strong attention to detail and ability to manage competing priorities.

Responsibilities

• Maintain and continuously improve the Integrated Management System (ISO 9001, ISO 14001 and ISO 45001).
• Develop IMS documentation, including policies, procedures, registers and templates.
• Conduct internal audits and coordinate corrective and preventative actions.
• Support accounts, travel and business systems through administration tasks and reporting.
• Provide general administrative support to the Business Director and COO as required.

Skills

Senior administration

Business support

Quality management

Compliance

IMS knowledge

Microsoft Office

Tools

Microsoft Office

Job description

Northlane Consulting Engineers is a Queensland-based civil engineering, design and disaster recovery specialist. We deliver complex infrastructure projects across Queensland and pride ourselves on combining technical excellence with a supportive, people-focused culture.

Established in 2014, our team of approximately 50 engineers, project managers, designers, superintendents, administrators and field inspectors work collaboratively across Queensland.

We are an award-winning team, including recent recognition through the 2026 IPWEA QNT Excellence Awards for our work with Noosa Council on major reconstruction projects along with our Director, Heath Jones being awarded Engineer of the Year.

Administration Officer – IMS

The primary focus of this role will be the ongoing coordination, maintenance and improvement of our Integrated Management System (IMS), while also providing support across other key business functions including Accounts, Travel and Business Systems.

This is a great opportunity for someone who enjoys a varied role that combines administration, compliance, documentation, systems coordination and continuous improvement.

Why join Northlane

• Established consultancy based on the beautiful sunshine coast, where culture comes first
• Genuine flexibility when life happens (appointments, family needs, etc.)
• Birthday leave + employee assistance program (EAP)
• Opportunities for mentoring, leadership and professional development
• Quarterly social events
• Supportive administration team

Key Responsibilities

Integrated Management System (IMS)

• Maintain and continuously improve the company’s Integrated Management System (ISO 9001, ISO 14001 and ISO 45001)
• Develop and maintain IMS documentation, including policies, procedures, registers, templates and controlled documents
• Conduct internal audits and coordinate corrective and preventative actions
• Manage incidents, hazards, non-conformances and report on quality, safety and environment to the executive team
• Assist with monitoring compliance requirements, surveillance audits and supporting continual improvement initiatives across the business
• Manage supplier and subconsultant compliance by maintaining registers, licences, insurance certificates and records
• Support the business in embedding IMS requirements into everyday operations

Business Administration Support

• Provide high-quality administrative support across the business
• Support the Accounts Officer with administration tasks, invoice processing and financial documentation as required
• Assist the Travel Officer with travel coordination and administration
• Support the Business & Systems Lead with system improvements, process updates and technology initiatives
• Maintain accurate records and assist with reporting, document preparation and general coordination activities
• Identify opportunities to improve processes and make the business more efficient
• Provide general administrative support to the Business Director and COO as required

You are an experienced administrator who enjoys variety, takes ownership and has a strong eye for detail. You understand that effective systems and processes help businesses operate successfully, and you enjoy being involved in making things work better.

You will bring:

You will bring:

• Previous experience in a senior administration, business support, quality, compliance or IMS-related role
• Experience working with management systems, controlled documents, registers or process documentation
• Strong attention to detail and the ability to manage competing priorities
• Confidence working with policies, procedures and business processes
• Strong written and verbal communication skills
• The ability to work independently while building positive relationships across the business
• Confidence using Microsoft Office and the ability to learn new systems quickly
• A proactive, practical approach and willingness to support others when needed
• Experience with ISO management systems or an internal auditor qualification in (ISO 9001, ISO 14001 and ISO 45001) will be highly regarded.
• Experience within engineering, construction, infrastructure or other project-based environments will also be advantageous, but is not essential.

About You

At Northlane, you will be more than an administrator - you will be a valued member of a collaborative team where your ideas and contribution matter.

This role provides the opportunity to take ownership of an important business function, work closely with experienced professionals, and contribute to improving the way we operate.

If you are looking for a role where you can use your administration skills, grow your systems knowledge and make a meaningful impact, we would love to hear from you.