Administrator – Gallery Lane Cove + Creative Studios

In the Cove; Sydney; Hybrid; AUD 40,000 - 55,000; Part time

Job summary

Gallery Lane Cove + Creative Studios (GLC+CS) seeks an Administration Assistant to be the welcoming face of the gallery. This temporary four-month contract is part-time (4 days per week) in Lane Cove, Sydney NSW, with some after-hours events.

The role covers reception, customer service, administration and program coordination to support exhibitions, classes, workshops, and community activities. WWCC required and MYOB experience preferred.

Qualifications

• First point of contact for visitors and callers.
• Support two directors with admin tasks.
• Manage bookings, registrations and events for classes, workshops.
• Accurate record-keeping and financial administrative tasks.

Responsibilities

• Front desk reception and exceptional customer service.
• Assist enquiries via phone, email, and in person.
• Coordinate schedules and registrations for programs and events.
• Support daily admin, invoicing and data management.

Skills

Reception

Customer service

Administration

Bookings/registrations

Communication

MYOB

CMS systems

Office software

Databases

Tools

CMS systems

Office software

Databases

Job description

Temporary part-time (4 days per week, some after-hours events) · Lane Cove, Sydney NSW

Gallery Lane Cove + Creative Studios (GLC+CS) is seeking a friendly, organised and community-minded Administration Assistant to be the welcoming face of the gallery. Four month contract, starting as soon as possible.

The Opportunity

As the first point of contact for visitors, artists, students, teachers and community members, you will play a key role in creating a positive and engaging experience for everyone who walks through the door. You will support the Artistic & Programming Director and the Business & Operations Director in the day-to-day running of the gallery, creative studios and residency spaces.

This is a varied role combining reception, customer service, administration and program coordination. You will help ensure the smooth delivery of exhibitions, classes, workshops, events and community activities. Administrative and finance-related tasks form part of the role.

Key focus areas:

• Welcome visitors and provide exceptional customer service at gallery reception.
• Act as the first point of contact for enquiries via phone, email and in person.
• Support visitor, artist, student and participant engagement across gallery and studio programs.
• Provide day-to-day administrative support to the gallery's two directors.
• Manage bookings, registrations and communications for classes, workshops, school holiday programs and events.
• Coordinate schedules, room bookings and operational logistics across gallery, studio and residency spaces.
• Liaise professionally with artists, teachers, students, volunteers, suppliers, partners and community stakeholders.
• Support exhibition openings, public programs and special events, including some after-hours activities.
• Maintain accurate records, databases and administrative systems.
• Manage financial administration, including invoice processing, payment tracking and reconciliations.

As a small and agile not-for-profit, everyone contributes across multiple areas. This role suits someone who enjoys variety, building relationships and helping create outstanding experiences for the community.

About You

You are a people person who enjoys engaging with a diverse range of visitors and stakeholders. You take pride in excellent customer service and creating a welcoming environment where people feel connected to the arts and their community. You are highly organised, adaptable and thrive in a busy environment where no two days are quite the same.

You will also bring:

• Outstanding customer service and interpersonal skills.
• A warm, professional and approachable communication style.
• Strong organisational and administrative skills with excellent attention to detail.
• The ability to manage multiple priorities and work independently.
• Confidence using online booking systems, CMS systems, office software and databases.
• Experience in reception, administration, customer service or program coordination roles.
• MYOB finance administration experience, including invoice processing and reconciliations.
• A current Working With Children Check (WWCC), or willingness to obtain one prior to commencement.
• Availability to support after-hours exhibition openings and occasional events.

Experience in an arts, cultural, education or not-for-profit setting is highly regarded, but applications are welcome from candidates with transferable skills and a passion for community engagement.

The Details

• 164 Longueville Road, Lane Cove NSW 2066
• Temporary part-time, 4 days per week
• Some after-hours work is required for exhibition openings and events
• Your customer service and administration experience.
• Your approach to working in a small, collaborative team.
• What interests you about working with Gallery Lane Cove + Creative Studios.

Enquiries about the role: Kylie Bryden-Smith, ph 0407 102 704.

Join your local Lane Cove Community and receive our weekly newsletter.