Gallery Officers

the original; Newcastle City Council; On-site; AUD 52,348 - 57,859; Part time

Benefits offered by this job

Casual loading

Weekend penalty rates

12% superannuation

Job summary

Maitland City Council seeks casual Gallery Officers to join the Maitland Regional Art Gallery Visitor Engagement Team in Maitland, NSW. You will help deliver an outstanding visitor experience, support front of house administration, and contribute to public programs and venue hire as needed.

Availability to work weekends and after hours is highly desirable; a Certificate IV in Arts Administration or equivalent and a NSW Working with Children Check are required.

Qualifications

• Certificate IV in Arts Administration, Business Administration or equivalent demonstrated experience.
• Current NSW Working with Children Check.
• Experience delivering exceptional customer service and processing sales.

Responsibilities

• Provide exceptional visitor engagement and customer service at MRAG.
• Support front of house administration including store sales, ticketing and memberships.
• Assist with Maitland Visitor Information Services and monitor artwork security.

Skills

Customer service

Sales

Client services

Education

Certificate IV in Arts Administration / Business Administration

Job description

Located on Wonnarua Country at the gateway to the Hunter Valley, Maitland Regional Art Gallery is a dynamic art gallery serving the community and visitors to Maitland NSW.

Maitland Regional Art Gallery has a dedicated audience with over 120,000 visitors annually making our Gallery one of the most visited cultural destinations in the Hunter-region. Our Gallery presents award-winning exhibitions alongside engaging and varied public programs, educational offerings and an in-depth Arts Health program.

Our diverse and vibrant Collection includes over 8000 works by Australian and international artists and continues to grow through selected acquisitions and generous donations.

The Opportunity:

Maitland City Council is seeking casual Gallery Officers to join the Maitland Regional Art Gallery (MRAG) Visitor Engagement Team, to deliver exceptional customer experience to all Gallery visitors.

As a Gallery Officer, you will contribute to an outstanding visitor experience at MRAG by supporting community engagement, maintaining the presentation of the Gallery, and assisting with the effective administration of gallery services.

On a day-to-day basis, alongside your core role of providing exceptional visitor engagement, you will support front of house administration, including, but not limited to, MRAG Store sales, ticketing and MRAG Memberships, Maitland Visitor Information Services, as well as monitoring of the security of artworks. Event support for public programs and venue hire may be required on occasion. Availability to work weekends and after hours is highly desirable.

About you:

To be successful in this role you will have a Certificate IV in Arts Administration, Business Administration or equivalent demonstrated experience, as well as a current NSW Working with Children Check.

Further, you will have experience providing exceptional customer service, processing sales and demonstrated experience in the provision of client services to a diverse audience. Knowledge or familiarity with Australian Art terms, methods and mediums is also highly sought after.

Benefits:

This is a casual opportunity, working across Tuesday - Sunday, with a base rate of $38.24 per hour + casual loading + 12% superannuation + weekend penalty rates.

Applications close: 10 August 2026

Only candidates with current Australian work rights (Australian citizens, permanent residents, NZ citizens with a current passport, valid work visa) will be considered.

What happens next?

Once applications close, we will review all candidates' details against the role requirements and will be back in touch with you to advise the status of your application.

Please note, prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the "Jobs at Council" page on our website.

Diversity, Equity, and Inclusion

Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, identities, and abilities. We believe all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.

If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (***********@maitland.nsw.gov.au)