Administration Officer

Each; Melbourne; Sur place; AUD 66 000 - 74 000; Plein temps

Avantages offerts par ce poste

Diversity & belonging

Supportive & inclusive culture

Salary packaging up to $15,900 with $2

Endless career opportunities

Employee Assistance Program

Fitness Passport

Résumé du poste

Each invites applications for an Administration Officer in Melbourne, based at Ferntree Gully. You will provide essential administrative and operational support to Housing Supports and Family Connections, ensuring records, data and processes are well managed.

Your work will help frontline teams deliver high-quality services to children, young people and families, while maintaining compliance and striving for continuous improvement.

Qualifications

• Administration, coordination or data entry experience.
• Strong organisational skills to manage competing priorities.
• Excellent communication and interpersonal skills.
• High level of accuracy.
• Ability to work both independently and in a team.
• Experience with Microsoft Office and client information management systems.
• Understanding of community services and positive outcomes for families.
• Commitment to inclusion and respectful services for diverse communities.
• Hold a current unrestricted Australian Driver's Licence.

Responsabilités

• Manage and maintain client records, data systems and administrative processes with accuracy and attention to detail.
• Support quality service delivery through administrative coordination across intake, assessment, referrals, case planning and client engagement processes.
• Monitor and maintain data management, reporting and documentation systems to support program compliance and performance requirements.
• Contribute to continuous improvement activities, helping identify and implementing better ways of working.
• Coordinate administrative support for outreach activities, projects and service initiatives.
• Track program milestones and deliverables to support timely reporting and service outcomes.
• Build positive working relationships with colleagues, program teams and external stakeholders.
• Support reporting and evaluation activities that help inform service planning and continuous improvement.

Connaissances

Administration

Coordination

Data entry

Microsoft Office

Communication

Formation

Relevant tertiary qualifications in administration, business or community services

Outils

Client information management systems

Description du poste

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Job Description

• Based at Ferntree Gully on the lands of the Wurundjeri People
• $33.79 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550

Help strengthen the support behind services that change lives

Join Each's Housing Supports and Family Connections team and play a vital role in ensuring programs supporting children, young people and families operate smoothly and effectively. Working across services focused on family wellbeing, housing support and reconnection, you'll help maintain the systems, data and administrative processes that allow frontline teams to deliver high-quality support to the community.

This is an opportunity to bring your organisational skills, attention to detail and collaborative approach to a role where your work directly contributes to better outcomes for people experiencing challenges and vulnerability.

Your role, your impact
As the Administration Officer, you'll provide essential administrative and operational support across the Housing Supports and Family Connections program. Your work will help ensure services remain organised, compliant and responsive to community needs.

• Manage and maintain client records, data systems and administrative processes with accuracy and attention to detail
• Support quality service delivery through administrative coordination across intake, assessment, referrals, case planning and client engagement processes
• Monitor and maintain data management, reporting and documentation systems to support program compliance and performance requirements
• Contribute to continuous improvement activities, helping identify and implementing better ways of working
• Coordinate administrative support for outreach activities, projects and service initiatives
• Track program milestones and deliverables to support timely reporting and service outcomes
• Build positive working relationships with colleagues, program teams and external stakeholders
• Support reporting and evaluation activities that help inform service planning and continuous improvement

Who we're looking for
You are highly organised, adaptable and enjoy creating structure that helps teams succeed.

• Demonstrated experience in administration, coordination or data entry roles
• Strong organisational skills with the ability to manage competing priorities
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Ability to work both independently and collaboratively within a team
• Strong skills in Microsoft Office and client information management systems
• Experience maintaining records, reports and administrative systems
• Understanding of, or interest in, community services and supporting positive outcomes for children, young people and families
• Commitment to inclusion, social justice and providing respectful services to diverse communities
• Hold a current unrestricted Australian Driver's Licence

What will make you stand out

• Experience working within community services, health, housing or not-for-profit environments
• Understanding of homelessness, family support or child and family wellbeing services
• Relevant tertiary qualifications in administration, business or community services
• Experience supporting program reporting, quality improvement or compliance activities

What's in it for you
At Each you'll be supported to be your best. We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.
• Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
• Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.
• Free, confidential support – Our Employee Assistance Program is available for you and your family.
• Fitness Passport – discounted access to hundreds of gyms, pools and fitness facilities nationwide

For more information or a confidential conversation contact: Lou Smith (Program Stream Manager - Housing Support & Family Connection Services) via [e-mail]

Applications Close:Thursday 29th October 2026
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We’re committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.