Administrative Officer

Queensland Corrective Services; Townsville City; On-site; AUD 42,000 - 62,000; Full time

Job summary

Queensland Corrective Services seeks experienced Administrative Officers for the Townsville Correctional Complex. The role provides administrative support within the centre and will be part of a broader administration team, with ongoing availability for talent pooling until 04 October 2027.

The position covers varied administrative tasks across reception, records, procurement, HR paperwork, and data management, located at Townsville, Stuart. Applications remain current for 12 months.

Qualifications

• Experience with administrative functions and confidential support.
• Strong organisational and data-entry skills.
• Proficient with office equipment and standard software.

Responsibilities

• Provide administrative and confidential support for the centre and assist with day-to-day operations.
• Support staff with administrative issues and preparation of memorandums, reports and correspondence.
• Assist in use and maintenance of office communication and technology including photocopiers, printers and computers.
• Answer general enquiries at reception, screen calls and direct enquiries to appropriate areas.
• Manage mail and mail register.
• Undertake procurement to ensure centre resources like stationery and supplies.
• Process HR paperwork including timesheets, leave forms and payroll documents.
• Perform opening and closing procedures and conduct banking as required.
• Maintain filing and recording systems and ensure confidentiality of documents.
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current.
• Undertake archiving of files and records in accordance with legislative requirements.

Job description

In this role you will deliver efficient and effective administrative and clerical support for the centre and support the centre's day-to-day operations. This position is required to work as part of an overall administration support team for the centre.

Administrative Officer - Expression of Interest

The Townsville Correctional Complex are currently seeking experienced Administrative Officers. The Administrative Officer Expression of Interest is an ongoing talent pool which will be open until 04 October 2027. The position will provide administrative support within various areas at the Townsville Correctional Complex. The Townsville Correctional Complex is located at Stuart, Townsville.

The Primary Accountabilities Of The Administrative Officer Include

• Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings
• Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers
• Answer general enquiries at reception and direct visitors as required, screen telephone calls and redirect enquiries to appropriate areas of the office and Agency
• Manage mail and mail register
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies
• Process human resources paperwork including the processing and record keeping of timesheets, leave forms and payroll documentation
• Perform opening and closing procedure
• Conduct banking as required
• Maintain filing and recording system ensuring the confidentiality of all documentation handled
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current
• Undertake archiving of files and records in accordance with legislative requirements

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Applications to remain current for 12 months.

Occupational group Administration