Administrative Officer

Engage Us; Narangba; On-site; AUD 52,000 - 55,000; Full time

Job summary

Engage Us in Narangba is seeking an experienced Administrative Officer for a busy operational team on a 6-month assignment, starting ASAP. The role focuses on billing, data entry and reconciliation, with daily hours 7:30am–3:30pm, Monday to Friday.

You will manage billing processes, ensure invoices are accurate and submitted on time, and support audit-ready records while coordinating with internal stakeholders.

Qualifications

• Previous administrative experience.
• Strong customer service experience.
• Excellent attention to detail and accuracy.
• Experience with billing, invoicing, data entry or reconciliation is highly desirable.
• Confidence communicating with internal and external stakeholders.
• Customer-focused approach and professional communication style.

Responsibilities

• Managing customer contract billing and reconciliation activities.
• Ensuring invoices are accurate and submitted within required timeframes.
• Validating invoices and reconciling billing records.
• Completing accurate data entry and financial administration.
• Supporting the transition of billing responsibilities between operations.
• Maintaining accurate records and documentation for audit, compliance and reporting.
• Liaising with internal stakeholders to investigate and resolve billing discrepancies.
• Supporting customer enquiries and ensuring administrative tasks are completed promptly.
• Undertaking training in Queensland EPA reporting requirements.
• Working collaboratively with the wider team while managing tasks independently.

Skills

Administrative experience

Customer service

Billing & reconciliation

Data entry

Attention to detail

Organisational skills

Autonomous work

Tools

Salesforce

JDE

Job description

We are currently seeking an experienced Administrative Officer to join a busy operational team in Narangba on a 6-month assignment, commencing ASAP.

This role would suit someone with strong administration and customer service experience who is highly organised, detail-focused and confident working with billing, data entry and reconciliation processes.

The Opportunity

• 6-month assignment
• Monday – Friday, 7:30am – 3:30pm
• ASAP start
• $38.89 per hour + super
• Based in Narangba
• Opportunity to develop broader experience across billing, compliance and operational administration

About the Role

Working as part of a busy administration team, your responsibilities will include:

• Managing customer contract billing and reconciliation activities
• Ensuring invoices are accurate and submitted within required timeframes
• Validating invoices and reconciling billing records
• Completing accurate data entry and financial administrationSupporting the transition of billing responsibilities between operations
• Maintaining accurate records and documentation for audit, compliance and reporting
• Liaising with internal stakeholders to investigate and resolve billing discrepancies
• Supporting customer enquiries and ensuring administrative tasks are completed promptly
• Undertaking training in Queensland EPA reporting requirements
• Working collaboratively with the wider team while also managing tasks independently

About You

We are looking for someone who has:

• Previous administrative experience
• Strong customer service experience
• Excellent attention to detail and accuracy
• Experience with billing, invoicing, data entry or reconciliation is highly desirable
• Confidence communicating with internal and external stakeholders
• A customer-focused approach and professional communication style
• Strong organisational and time-management skills
• The ability to work autonomously and as part of a team
• A reliable and consistent work ethic
• Experience with Salesforce and/or JDE is highly desirable

The Ideal Candidate

You’ll be self-motivated, reliable and highly organised, with the ability to manage multiple administrative tasks while maintaining accuracy. You’ll enjoy working with customers and internal stakeholders and be confident following processes and resolving discrepancies.