Administrative Officer

Queensland Corrective Services; Mount Isa City; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

12.75% superannuation

Annual leave loading

Locality Allowance

Rural & remote incentives

Training & development

Parental leave

Flexible working arrangements

Job summary

Queensland Corrective Services in Mount Isa is seeking a permanent full-time AO2 Administrative Officer to support busy district office reception and remote reporting centres in Doomadgee and Mornington Island.

The role focuses on administrative tasks, information management, and stakeholder communications, with opportunities for development in a remote regional setting.

Qualifications

• IT skills with ability to learn internal information management databases and MS Office
• Planning and organising abilities to meet deadlines and follow policies
• Problem-solving with initiative in resolving issues independently or with a team
• Clear written and verbal communication with a range of audiences
• Ability to handle confidential information with sound judgement
• Strong interpersonal skills to support tasks involving multiple stakeholders
• Ability to gather and provide information over phone and in person to diverse stakeholders
• Ability to learn relevant acts and regulations
• Proficiency with Word, Excel, PowerPoint and databases

Responsibilities

• Provide administrative support in the district office and remote reporting centres
• Manage information using internal databases and MS Office suite
• Assist with reception duties and stakeholder communications
• Support compliance with relevant acts and regulations
• Coordinate tasks with multiple teams and travel when required

Skills

Customer service

Planning & organising

Problem solving

Communication

Discretion

Interpersonal skills

Teamwork

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Job description

Queensland Corrective Services - Mount Isa QLD

Mt Isa Community Corrections are seeking a permanent full-time AO2 Administrative Officer for their busy district office reception area. If you are customer-service focused and committed to respectful and positive engagement with clients & stakeholders, this role could be for you.

Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole and offers great remote area incentives and flexible work arrangements. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services.

This isn't just an admin role, it's an opportunity to launch a rewarding career, supporting vital administrative functions in the district office and our remote reporting centres in Doomadgee and Mornington Island.

The essential requirements for this role are:

• Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office Software
• Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
• Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
• Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
• Ability to use judgement and discretion with confidential information
• Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders
• Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the office
• Ability to acquire knowledge of relevant acts and regulations
• Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology.

Qualifications, professional registration, conditions and other requirements:

• There are no mandatory requirements,
• The incumbent may be required to travel on official business, and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.

INCENTIVES:

• An attractive salary package including 12.75% superannuation and annual leave loading
• Locality Allowance and rural & remote incentives (for eligible locations)
• Industry-leading training & support as well as promotional & development opportunities
• Family support through parental leave & flexible working arrangements
• Benefit from competitive remuneration & employment terms & conditions
• Gain the satisfaction of working in a professional workforce committed to quality service delivery in the community

Applications to remain current for 12 months.