Administration Officer (Mt Isa) - Targeted

North West Queensland; Mount Isa City; Hybrid; AUD 91,000 - 100,000; Full time

Benefits offered by this job

Generous salary packaging

5 weeks leave per year

36.25 hrs per week (full-time hours)

12.75% employer super contributions

Flexible working hours

Study leave for approved courses

Locality Allowance

First Nations network and mentoring

Job summary

Legal Aid Queensland in Mount Isa seeks a capable administrative professional to support justice services in the North West Queensland region. You will handle client inquiries, coordinate office administration, and help lawyers with case files and scheduling.

The role requires independent work, knowledge of legal processes, and strong IT skills. The organisation offers flexible hours, generous leave, and opportunities to work with First Nations communities.

Qualifications

• Administrative and secretarial experience required.
• Knowledge of legal practices and processes across jurisdictions is desirable.
• Ability to communicate effectively with stakeholders, including clients with complex needs.

Responsibilities

• Act as a first point of contact and respond to enquiries from clients, staff and external stakeholders.
• Coordinate and organise administrative aspects of the Mount Isa office.
• Liaise with service providers and agencies to support rural and indigenous communities.
• Provide support to lawyers with case file administration and research.
• Manage scheduling of appointments, interpreters, and travel arrangements.
• Assist with court lists, materials, and brief preparation.
• Support the Principal Lawyer with travel bookings and equipment management.

Skills

Administrative experience

Secretarial experience

Stakeholder communication

Microsoft Office

Tools

Microsoft Office

Job description

Job details

Position status: Permanent

Position type: Flexible-full-time,Full-time

Occupational group: Justice & Legal

Classification: AO4

Workplace Location: North West Qld

Job ad reference: QLD/702570TARGETED

Closing date: 11-Oct-2026

Yearly salary: $90869 - $99583

Fortnightly salary: $2965 - $3290

Contact person: Lachlan Robertson

Contact details: [phone] Access the National Relay Service

Legal Aid Queensland is committed to building and maintaining a strong First Nations workforce and building our cultural capability. This is a targeted vacancy under section 105 of the Anti-Discrimination Act 1991. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply and may be prioritised in this process. Please note that this position is open to everyone and works with all clients and staff, not predominately or exclusively with First Nations clients and staff.

Legal Aid Queensland acknowledges and respects the Traditional Custodians of the land where our offices stand, and where we work to help disadvantaged Queenslanders uphold their legal rights in our justice system.

Key Details:

• There is one Permanent Full Time position.
• Reimbursement or payment of relocation costs may be considered on appointment of successful applicant in accordance with the Domestic Travelling and Appointment Expenses Directive 11/11.

The successful candidate will play an integral role in the following:

• Act as a first point of contact and respond to telephone enquiries from clients, staff and external stakeholders. This includes providing referral advice and helping clients prepare applications for Legal Aid.
• Coordinate and organise administrative aspects of the Mount Isa office regarding remote outreach services. This includes liaising and consulting with community agencies, peak bodies and government departments in relation to Circuit Court activities and schedules.
• Liaise with and develop effective partnerships with key service providers and community agencies to achieve a high level of interaction, support and communication to ensure the provision of appropriate services to rural and indigenous people of the Mount Isa District.
• Provide support to lawyers with administrative activities associated with case files including research; report writing; word processing; opening, closing and archiving files; data entry and searches.
• Provide support to lawyers with prioritising daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also manage bookings for rooms, videoconferences and travel.
• Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Support the Principal Lawyer with the administrative activities associated with their role such as maintaining equipment and supplies, travel bookings and other activities as directed.

About You:

• You have administrative and secretarial experience, can work independently, use information technology systems (eg. Microsoft Office) and learn organisation specific programs.
• You have knowledge of legal practices and processes across various jurisdictions (criminal law, family law, civil law, domestic violence and child protection matters) and understand social issues that relate to the Mount Isa and surrounding communities in North West Queensland.
• You can communicate effectively with stakeholders including clients with complex needs, and establish and maintain effective links and networks with relevant stakeholders; especially government departments, community agencies and rural and indigenous people.

What we offer you

• Generous salary packaging
• 5 weeks leave per year
• 36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Flexible working hours
• Study leave for approved work-related courses.
• Locality Allowance

For First Nations employees:

• Monthly network yarns
• First Nations mentoring
• Free confidential counselling sessions for your family with a First Nations provider
• WFH options and cultural leave
• Opportunities to consult on First Nations work being done
• Compulsory cultural awareness and safety training for all staff

Check out our First Nations Strategic Plan

For support with your application or evidence of attribute please contact [e-mail] or [e-mail]

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.