Administrative Clerk & Customer Operations Liaison

Doman Building Materials Group Ltd; Town of Cambridge; On-site; AUD 45,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Stock purchase program

Job summary

Doman Building Materials Group Ltd. seeks an Administrative Clerk to support daily admin duties for the Cambridge treated wood plant and to optimize customer service efficiency.

You will liaise between Customer Service and the plant, enter orders, process invoices, and help with inventory control. Reporting to the Plant Manager, this permanent full-time role requires attention to detail, accurate data entry, and strong communication skills.

Qualifications

• High school diploma required.
• Diploma or certificate in business administration is an asset.
• At least two years of administrative experience.
• Professional telephone communication and customer service focus.

Responsibilities

• Act as liaison between Customer Service and the plant.
• Enter orders efficiently and accurately into the order system.
• Relay vital information to operations team members.
• Support the national office’s administrative duties as required.
• Assist with daily order invoicing and receipt of purchase orders.
• Assist with inventory control.
• Perform daily filing, photocopying, and document scanning.
• Assist with cross-checking order confirmations for accuracy.
• Sort incoming mail and parcels and distribute to the appropriate person.
• Manage return procedures.
• Assist Shipping with document flow.
• Enter accounting codes and prepare payments.
• Assist with processing supplier claims.
• Generate and distribute daily reports.

Skills

Attention to detail

Accurate data entry

Organizational skills

Phone communication

Effective communication

Independent work

Education

High school diploma

Business administration diploma/certificate (asset)

Tools

Microsoft Excel

MS Office

Job description

Administrative Clerk
Cambridge, ON
Permanent Full-Time
Reference Number: EWP-ON-CAM-154-011026

SUMMARY

Reporting to the Plant Manager, the Administrative Clerk is responsible for the day-to-day administrative duties related to the treated wood plant to optimize customer service efficiency.

EXPECTED CONTRIBUTIONS

• Act as a liaison between Customer Service and the plant.
• Entering orders efficiently and accurately into the order system.
• Relay vital information to operations team members.
• Support the national office’s administrative duties as required.
• Assist with daily order invoicing and receipt of purchase orders.
• Assist with inventory control.
• Perform daily filing, photocopying, and document scanning.
• Assist with cross-checking order confirmations to ensure accuracy.
• Sort incoming parcels and mail and distribute them to the appropriate person or department.
• Manage return procedures.
• Assist the Shipping Department with document flow.
• Enter accounting codes and prepare payments.
• Assist with processing supplier claims (branches and national accounts).
• Generate and distribute various daily reports.

KNOWLEDGE, SKILLS, AND ABILITIES

• Attention to detail
• Accurate data entry
• Excellent organizational skills
• At least two years of administrative experience
• Professional telephone communication skills, with a strong focus on customer service.
• Proficiency with standard office equipment, such as photocopiers and scanners.
• Proficiency in Microsoft Excel and the MS Office suite
• Ability to communicate effectively with internal staff and work in a team-oriented environment.
• Ability to work independently.

EDUCATION

• A high school diploma is required
• A diploma or certificate in business administration is an asset

COMPENSATION AND BENEFITS

• The typical hiring range for this position is $45,000 - $50,000 annually. The base pay offered is based on geographical location and may vary depending on the applicant’s job-related knowledge, skills, experience, and internal equity. Similar positions located in other geographical locations may not necessarily receive the same salary range. The compensation information is an estimate and provided to meet with applicable provincial Pay Transparency legislation.

As part of our total rewards offering, permanent employees in this position may be eligible for:

• Health benefits
• Option to purchase Doman Stock at a discounted price
  

EMPLOYMENT STATUS: Permanent full-time position, Monday to Friday

WORK LOCATION: 2263 Dumfries Road, RR#2, Cambridge ON N1R 5S3

This job posting is for a vacant position within our organization.

Candidates must be legally authorized to work in Canada without sponsorship.

Doman does not use artificial intelligence (AI) to screen, assess, or select candidates.

Doman welcomes and encourages applications from people with disabilities. Accommodations

are available upon request to candidates participating in all stages of the selection process.

We thank you for your interest; however, only candidates selected for an interview will be contacted.