Administrative Clerk

Eastern Health; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Work-life balance

Wellbeing support

Salary packaging

Job summary

Eastern Health invites applications for a receptionist role within the Box Hill Hospital Medical Imaging reception team. The job combines front and back of house duties, liaising with medical staff and assisting patients during imaging appointments.

We value excellent customer service, strong communication, and the ability to work autonomously in a busy environment. The position is based at Box Hill Hospital in Melbourne and offers full-time hours with a configuration of 76 hours per fortnight.

Qualifications

• Excellent customer service skills with advanced communication skills both face to face and telephony.
• General computer literacy with standard Microsoft Programs knowledge and proficient in data entry.

Responsibilities

• Handle front and back of house tasks in the Medical Imaging reception.
• Liaise with medical professionals and patients regarding imaging appointments.
• Assist patients with their medical imaging examinations and navigate RIS systems if required.

Skills

Customer service

Communication skills

Face-to-face communication

Data entry

Telephony

Tools

Microsoft Office

Job description

• Permanent Full Time | 76 hours per fortnight
• Based at Box Hill Hospital | 5 weeks Annual Leave
• Classification HS1 as per the EBA

Eastern Health

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

An opportunity exists for self-motivated, customer-focused individual/s with developed or emerging communication skills to join our Box Hill Hospital Medical Imaging reception booking team. A varied role that combines front and back of house tasks, liaising with medical professionals and assisting Patients with their medical imaging examinations.

What you'll bring

• Excellent customer service skills with advanced communication skills both face to face and telephony
• General computer literacy with standard Microsoft Programs knowledge andproficient in data entry
• Previous experience within the Healthcare industry (desirable but not essential)
• Experience/knowledge in Radiology and Radiology Information System (RIS) (desirable but not essential)
• Demonstrate ability to work autonomously, with sound organisational and prioritisation skills
• Demonstrate flexibility and adaptability to manage pressure within a changing work environment.
• High attention to detail
• Reliable and punctual
• Ability to follow instructions and problem solve

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

• Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
• Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
• Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
• Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

Interested in joining us?

We encourage early applications as the advertisement may close prior to the closing date.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

Our commitments

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible

Contact Person: Meredith Hopps

Contact Number: 03 9895 4***

Contact Email: **************@easternhealth.org.au

Job Posting End Date: 22/11/2026

Contact the person listed in the advertisement above for any queries related to the role or for any adjustments you may require during the recruitment process.

Or contact our Talent Acquisition team for support on (03) 9955 7*** (option 1) or ***************@easternhealth.org.au for any assistance with your application.

Our Values in ActionRespect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead