Ward Clerk

Eastern Health; Melbourne; Presencial; AUD 30.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Career development

Work-life balance

Wellbeing support

Salary packaging

Descripción de la vacante

Eastern Health in Melbourne's eastern suburbs is seeking a Ward Clerk for Ward 2.2 (Box Hill Hospital). The role involves clerical support for the Nurse Manager, maintaining patient records and effective communication with patients, families and staff. Working days are Monday, Tuesday and half-day Wednesday, in a busy Cardiology/Respiratory ward.

Applicants should have clinical clerical experience, strong MS Word/Excel skills, and a professional customer-service approach in a team environment.

Formación

• Administrative experience in a clinical setting (desirable)
• Knowledge of Patient Management Systems, Microsoft Word and Excel
• Advanced telephone and clerical skills
• Ability to provide quality customer service in a friendly and professional manner
• Excellent written and verbal communication

Responsabilidades

• Provide clerical assistance to the Nurse Manager and clinical staff
• Maintain medical records
• Communicate effectively with patients, relatives and hospital staff
• Perform patient-related clerical duties and support ward operations

Conocimientos

Administrative experience

MS Word

Excel

Telephone skills

Customer service

Written and verbal communication

Organisation

Time management

Teamwork

Herramientas

Patient Management Systems

Descripción del empleo

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• Permanent part-time | 20 hours per week | Monday, Tuesday and half day on Wednesday


• Coronary Care Unit | Ward 2.2 | Box Hill Hospital


• Provide and promote customer service focused, clerical and reception related services

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

Ward 2.2 is a 32-bed department comprising of 6 dedicated Coronary Care Unit beds and 26 ward beds specialising in Cardiology, Respiratory and Infectious Disease services. The Ward Clerk provides clerical assistance to the Nurse Manager or relevant clinical staff to enable the smooth operation of the ward. Performing patient related clerical duties, maintaining medical records and always communicating effectively and courteously with patients, relatives and hospital staff are all vital aspects of this role.

The required working days for this position is every Monday, Tuesday and half day on Wednesday.

About you

To be successful in this role you will possess:

• Administrative experience in a clinical setting (desirable)


• Competent working knowledge of Patient Management Systems, Microsoft Word and Excel


• Advanced telephone skills and clerical skills


• Ability to provide quality customer service in a friendly and professional manner


• Demonstrated high level of written and verbal communication and interpersonal skills


• Demonstrated organisation and time management skills


• Demonstrated ability to work as part of a multidisciplinary team


• Demonstrated ability to work within deadlines


• High degree of flexibility.

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

• Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.


• Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.


• Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.


• Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

You must be eligible to work in Australia. Applications are reviewed as they are received, so we encourage early applications as the advertisement may close prior to the closing date.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.


• We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.


• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.


• We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.

Contact Person: Nursing & Midwifery Workforce

Contact Number: 03 9095 2451

Contact Email: [e-mail]

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on [phone]

Our Values in Action:

Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead