Administrative Assistant - Hybrid, Purpose-Driven Support

Eml Group; City of Parramatta; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport

RewardsHub discounts

Corporate wellbeing program

Learning and development

Employee Assistance Program (EAP)

Company celebrations

Annual salary reviews

Job summary

EML is seeking an Administration Assistant to join our supportive, purpose‑driven team in Sydney CBD or Parramatta on a permanent, full‑time basis. You’ll support claims teams by coordinating and progressing claim activities, arranging appointments, travel and accommodation, and liaising with providers to gather notes and reports.

This role offers hybrid work options, a stable career path in personal injury, opportunities for learning and development, and recognition within a culture that

Qualifications

• Background in retail, hospitality or customer service.
• Strong computer skills and ability to learn new systems.

Responsibilities

• Support claims teams by coordinating and progressing claim activities.
• Arrange appointments, travel and accommodation for injured workers as needed.
• Liaise with providers to obtain clinical notes, reports and other required information.
• Organise medical investigations, police reports and interpreter services.
• Maintain accurate claim records and prepare supporting documentation and correspondence.

Skills

Background in retail, hospitality or客服

Job description

EML is seeking an Administration Assistant to join our supportive, purpose‑driven team in Sydney CBD or Parramatta on a permanent, full‑time basis. You’ll support claims teams by coordinating and progressing claim activities, arranging appointments, travel and accommodation, and liaising with providers to gather notes and reports.

This role offers hybrid work options, a stable career path in personal injury, opportunities for learning and development, and recognition within a culture that