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Bayside Health in Melbourne is seeking an experienced medical receptionist to deliver reception, admin and medical records services across our sites, supporting the Department of Mental & Addiction Health’s ICYAMHWS team.
You will manage appointments, data entry, data analysis and reporting, using Microsoft Office and the Alfred Care Group software as needed. A Working with Children Check and background checks are required; eligibility for salary packaging benefits applies.
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
Alfred ICYAMHWS is one component of the Department of Mental & Addiction Health at Alfred Care Group. We are a community-based service providing comprehensive assessment, treatment and case management to infants, children, adolescents and young people up to the age of 25 years of age presenting with behavioural, emotional, psychiatric or developmental difficulties.
ICYAMHWS provides clinical services in partnership with a wide range of service providers to achieve the best possible outcomes. Alfred ICYAMHWS is committed to active participation by families and young people in evaluating and improving our services.
You will provide reception/administrative and medical records services to medical and allied health staff to ensure the effective delivery of all administrative functions.Functions may include reception, maintaining appointment systems, medical records tasks, database management and application of Microsoft Office tools.This position will be integral to the overall functioning and delivery of mental health and wellbeing services to young people and their families and carers.
This position requires an experienced medical receptionist, preferably with an understanding of the management of people with various medical and social issues. You area high performer who is customer focused, motivated, enthusiastic and can demonstrate initiative. You also have the following:
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
For more information regarding the position, please contactKrishant Chand on ********@alfred.org.au.