Administration - Trainee

ARA Fire Protection Services; Newcastle City Council; On-site; AUD 46,000 - 58,000; Full time

Benefits offered by this job

Career development

Supportive team environment

Exposure to multiple functions

Secure employment

Long-term career within ARA Group

Job summary

ARA Fire Protection Services is seeking an Administration Trainee to support our Newcastle team from Sandgate. You will gain hands-on experience across service and operations administration, invoicing, data entry and records management.

You’ll work closely with management and receive full training to develop a broad admin skill set, with opportunities to grow within Australia’s leading fire protection company.

Qualifications

• Basic computer skills including Word/Excel.
• Strong data entry and administration abilities.
• Excellent written and verbal communication.
• Experience with MYOB or service management software is a plus.
• Previous office or customer service experience is advantageous.

Responsibilities

• Provide administrative support across a variety of business functions.
• Support service and operations administration tasks.
• Deliver customer service and telephone support.
• Schedule and coordinate works and maintain records.
• Assist with invoicing, accounts administration and data entry.
• Support HR and payroll administration activities.
• Manage documentation and records efficiently.
• Operate service management software Clarafy where required.

Skills

Microsoft Word

Microsoft Excel

Data entry

Communication skills

Customer service

Telephone manners

Attention to detail

Problem solving

Tools

MYOB

Clarafy

Job description

ARA Fire Protection Services – Newcastle NSW

ARA Fire Protection Services Newcastle NSW

Are you looking to kick-start your career in administration with one of Australia's leading fire protection companies?

ARA Fire Protection Services, part of the ARA Group, is seeking a motivated and enthusiastic Administration Trainee to join our Newcastle team based in Sandgate. This is an exciting opportunity to gain hands‑on experience in a dynamic and fast-paced environment while receiving training and support to build a successful career.

As one of Australia's largest privately owned fire protection businesses, we continue to grow and are looking for someone who is eager to learn, highly organised, and passionate about providing excellent administrative support.

ARA Fire Protection Services – Newcastle NSW

ARA Fire Protection Services Newcastle NSW

Are you looking to kick-start your career in administration with one of Australia's leading fire protection companies?

ARA Fire Protection Services, part of the ARA Group, is seeking a motivated and enthusiastic Administration Trainee to join our Newcastle team based in Sandgate. This is an exciting opportunity to gain hands‑on experience in a dynamic and fast-paced environment while receiving training and support to build a successful career.

As one of Australia's largest privately owned fire protection businesses, we continue to grow and are looking for someone who is eager to learn, highly organised, and passionate about providing excellent administrative support.

About the Role

Working closely with our management team, you will provide administrative support across a variety of business functions, including:

• Service and operations administration

• Customer service and telephone support

• Scheduling and coordination of works

• Reporting and data entry

• Invoicing and accounts administration

• Accounts payable support

• Safety (HSEQ) and quality administration

• HR and payroll administration support

• Managing documentation and records

• Working with our service management software, Clarafy

This position provides exposure to a wide range of business activities, making it an ideal opportunity for someone looking to develop a broad administration skill set.

About You

We are looking for someone who:

• Has a positive attitude and willingness to learn

• Is organised, reliable and able to manage multiple tasks

• Possesses strong communication and customer service skills

• Has a professional and friendly telephone manner

• Demonstrates initiative and works well both independently and as part of a team

• Remains calm and focused in a busy environment

• Has strong attention to detail and problem-solving skills

Skills & Experience

To be successful in this role, you will ideally have:

• Good computer skills, particularly Microsoft Word and Excel

• Strong data entry and administration abilities

• Excellent written and verbal communication skills

• Experience using MYOB or service management software such as Clarafy will be advantageous but is not essential

• Previous office or customer service experience will be highly regarded

Full training will be provided to the successful candidate.

What We Offer

• Career development and training opportunities

• A supportive and collaborative team environment

• Exposure to multiple business functions and systems

• Secure employment with a growing national organisation

• Opportunity to develop a long-term career within the ARA Group

About Us

ARA Fire Protection Services is a leading provider of fire protection solutions across Australia. As part of the ARA Group, we are committed to delivering exceptional service while fostering a positive, inclusive and safety-focused workplace culture.

ARA Fire is an Equal Opportunity Employer and encourages applications from all backgrounds.

Applicants must have full working rights in Australia.