Clinical Coding Support Officer

Healthscope; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounted health insurance

Career opportunities across Healthscop

Continuous professional development

Job summary

Knox Private Hospital is seeking a detail‑oriented Clinical Coding Support Officer to provide essential administrative and reception support to the Clinical Coding Department. You will work closely with experienced Clinical Coders to ensure accurate patient information management and efficient departmental workflows.

You will join a collaborative team where organisation and precision are highly valued, supporting high-quality patient care in a busy hospital environment.

Qualifications

• Previous experience in medical records, healthcare administration or a similar role.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Basic Microsoft Excel skills.
• Ability to work independently and collaboratively within a team.
• Experience using WebPAS.
• Knowledge of pathology databases or healthcare information systems.

Responsibilities

• Provide administrative support to the Clinical Coding team, including data entry and document management.
• Manage reception duties and respond to incoming enquiries for the Clinical Coding Department.
• Maintain patient records and files with a high level of accuracy and confidentiality.
• Assist with the management of medical records using WebPAS and pathology databases.
• Prepare reports and spreadsheets using Microsoft Excel.
• Liaise with various hospital departments to support effective communication and workflow.
• Perform general office administration including filing, scanning and document control.

Skills

Medical records

Healthcare administration

Time management

Communication

Attention to detail

Teamwork

Tools

WebPAS

Microsoft Excel

Job description

Are you an organised and detail-oriented administration professional looking to build your career in healthcare? Join the dedicated Clinical Coding team at Knox Private Hospital and play a vital role in supporting the delivery of high-quality patient care behind the scenes.

This is an exciting opportunity for someone with experience in medical records or healthcare administration who enjoys working in a collaborative environment and takes pride in accuracy, confidentiality and efficiency.

About the Role

As a Clinical Coding Support Officer, you will provide essential administrative and reception support to our Clinical Coding Department. Working closely with a team of experienced Clinical Coders, you will help ensure the smooth management of patient information, support departmental workflows and contribute to the hospital's commitment to outstanding patient care.

You'll be part of a supportive and collaborative team where your organisational skills and attention to detail will be highly valued.

About Knox Private Hospital

Knox Private Hospital is one of Victoria's largest private hospitals, providing world-class healthcare services to more than 1.2 million people across Melbourne's east and outer east.

As part of our team, you'll work in a modern healthcare environment alongside passionate and supportive colleagues who are committed to delivering exceptional patient outcomes and experiences.

Key Responsibilities

• Provide administrative support to the Clinical Coding team, including data entry and document management
• Manage reception duties and respond to incoming enquiries for the Clinical Coding Department
• Maintain patient records and files with a high level of accuracy and confidentiality
• Assist with the management of medical records using WebPAS and pathology databases
• Prepare reports and spreadsheets using Microsoft Excel
• Liaise with various hospital departments to support effective communication and workflow
• Perform general office administration including filing, scanning and document control

About You

You are a proactive administrator who thrives in a busy healthcare environment and enjoys supporting a high-performing team. You take pride in delivering quality work, have excellent attention to detail and can confidently manage multiple priorities.

• Previous experience in medical records, healthcare administration or a similar role
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Basic Microsoft Excel skills
• Ability to work independently and collaboratively within a team
• Experience using WebPAS
• Knowledge of pathology databases or healthcare information systems

Why Join Healthscope?

At Healthscope, you'll become part of our Community of Care, where every role contributes to making a meaningful difference in patients' lives.

As Australia's only national private hospital operator, we offer exciting career opportunities, ongoing professional development and the support of a collaborative healthcare network.

Benefits Include

• Career opportunities across Healthscope's national network of hospitals
• Continuous professional development, education and training
• Discounted health insurance
• Supportive and inclusive team culture
• Opportunities for career growth and development
• The chance to contribute to high-quality patient care in a rewarding healthcare environment

At Healthscope, we celebrate success, support one another through challenges and work together to deliver exceptional patient experiences every day.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.