Hospital Administrative Assistant - Healthscope

Healthscope; Sydney; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Car parking available

Close to public transport

Job summary

Nepean Private Hospital in Penrith is seeking a Casual Administration Officer to support Admissions and Reception across a flexible roster. You will manage a busy reception desk, answer calls, and maintain medical records while contributing to a patient‑centred service.

The role is in our casual pool with shifts across early mornings, evenings and weekends. Hospital experience is desirable and opportunities for development are available.

Qualifications

• Well-developed communication and interpersonal skills with problem solving abilities.
• Organisational skills with the ability to prioritise tasks in a fast-paced environment.
• Attention to detail in record management and data entry.
• Proficiency in MS Office (Outlook, Word and Excel).
• Ability to work both independently and as part of a team.

Responsibilities

• Manage a busy reception desk, answer and redirect calls.
• Maintain accurate record management systems including medical records.
• Perform Health Fund Checks as required and manage excess/co payments.
• Coordinate with staff from other departments and perform clerical tasks.
• Ward Receptionist duties as part of the casual pool.

Skills

Communication

Interpersonal skills

Organisational skills

Attention to detail

MS Office

Tools

MS Office Suite

Job description

Casual Administration Officer

Car parking available, close to public transport

Assurance to participate in flexible rostering across all shifts

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Nepean Private Hospital is located in the multi-cultural Western Sydney City of Penrith. The hospital is a modern 109 bed facility providing a wide range of health services to the local community since 2000 including: orthopaedics, spinal, gynaecology, ENT, plastics, urology and general surgery, endoscopy, cardiology, cardiac angiography and obstetrics. Nepean Private Hospital has eight operating theatres, one hybrid/cardiac catheterisation theatre and an endoscopy suite, supported by a critical care unit which includes intensive care.

Nepean Private Hospital has established and excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement. Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

Our Patient Services Team has vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception. This role is in our casual pool and is on a needs basis which means that there are no guaranteed shifts. The role will be covering leave across our variety of roles including reception, ward areas and switchboard.

As an Administration Officer your responsibilities will be to:

Perform a broad range of administration duties including:

Manage a busy reception desk, answer and redirect calls

Maintain accurate and effective record management systems including preparation of medical records

Perform Health Fund Checks as required

Manage the collection of excesses/co payments

Coordinate with staff from other departments

Complete other clerical tasks such as data entry

Ward Receptionist

Selection Criteria:

Selection Criteria must be addressed in cover letter to be considered.

Well-developed strong communication and interpersonal skills with advanced problem solving and decision making abilities to ensure excellence in customer service

Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

Strong attention to detail

Experience in MS Office (Outlook, Word, and Excel)

The ability to work both independently and within a team

Must have the availability to work a variety of shifts at short notice – 5:30am start and 8pm finish shifts and weekend work will be required on a casual basis

Previous experience in a hospital or medical environment is highly desirable

For further enquiries: Rachael Carver, Administration Manager - 02 4725 8611

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.