Administration Support

Corryong Health; Corryong; On-site; AUD 30,000 - 41,000; Full time

Job summary

Corryong Health is seeking an Administration Support Worker to be the welcoming first point of contact for patients, visitors and staff at our rural medical clinic. You will provide high-quality reception and administrative support to help deliver healthcare services and ensure a smooth day-to-day operation.

Responsibilities include managing appointments, answering phones, maintaining records, and assisting with a range of administrative tasks while upholding confidentiality and professional

Responsibilities

• Manage appointments and enquiries
• Answer phones and greet patients and visitors
• Maintain accurate records and documentation
• Prepare correspondence and organize filing
• Process purchase orders and supplier invoices
• Assist with records management and archiving
• Support a range of administrative functions

Job description

ABOUT THE ROLE:

As an Administration Support Worker, you will be the welcoming first point of contact for patients, visitors and staff within our medical clinic. You will play a vital role in supporting the delivery of healthcare services by providing high-quality reception and administrative support.

Working as part of a busy team, your responsibilities will include managing appointments and enquiries, answering phones, maintaining accurate records, preparing correspondence, processing purchase orders, assisting with records management and archiving, and supporting a range of administrative functions. Your professionalism, attention to detail and commitment to excellent customer service will help ensure a positive experience for patients and the smooth day-to-day operation of the clinic.

Please refer to the attached position description for full details

ABOUT YOU:

You will have:

Essential

• Experience in administration, reception or customer service roles.


• Strong organisational skills, including appointment scheduling, records management and general office administration.


• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, visitors and colleagues.


• A commitment to providing high-quality, patient-centred service and responding to enquiries with professionalism and care.


• The ability to work effectively within a team, adapt to change and contribute to continuous improvement.


• Sound computer skills and the ability to accurately maintain records, reports and documentation.


• An understanding of the importance of policies, procedures and confidentiality in the workplace.

Desirable

• An understanding of the role and value of healthcare services within a rural or regional community.

Please refer to the attached Position Description for the full selection criteria and role requirements.

ABOUT CORRYONG HEALTH:

Corryong Health operates as a Multipurpose Service (MPS), a flexible health care model designed to provide integrated health and aged care services in rural and remote areas.

Corryong Health serves as a key healthcare provider for the Upper Murray region, ensuring access to essential services.Weconstantly work towards building a service profile that reflects the entire community, to ensure people feel cared for, have an opportunity to be healthy, live well and are connected across the healthcare ecosystem. As the community population profile changes, so too does the Corryong Health service mix.

We pride ourselves on delivering high-quality, safe care to our community and are regularly accredited against national standards, ensuring best practice across all services.

DIVERSITY AND INCLUSION

Corryong Health is committed to a diverse and inclusive workplace.

If you require a reasonable adjustment at any stage of the recruitment process, contact the People & Culture team on [e-mail].

As part of our commitment to equity and inclusion, applicants are invited to complete voluntary demographic questions (e.g. gender, cultural background, Aboriginal and/or Torres Strait Islander identity, disability). This information is de-identified and used to improve our recruitment practices.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people from diverse backgrounds, people with disability, and LGBTQIA+ individuals.