Administration Support

Corryong-Health; Corryong; On-site; AUD 45,000 - 60,000; Full time

Job summary

Corryong Health is seeking an Administration Support Worker to be the friendly first point of contact in our medical clinic. You will manage appointments, answer phones and support a busy team with reception and administrative tasks to ensure smooth day-to-day clinic operations.

You will need strong organisational and communication skills, a commitment to patient-centred service, and the ability to work well within a team in a rural community.

Qualifications

• Experience in administration, reception or customer service roles.
• Strong organisational skills, including appointment scheduling, records management and general office administration.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, visitors and colleagues.
• A commitment to providing high-quality, patient-centred service and responding to enquiries with professionalism and care.
• The ability to work effectively within a team, adapt to change and contribute to continuous improvement.
• Sound computer skills and the ability to accurately maintain records, reports and documentation.
• An understanding of the importance of policies, procedures and confidentiality in the workplace.

Responsibilities

• Manage appointments and enquiries.
• Answer phones and greet patients, visitors and staff.
• Maintain accurate records and prepare correspondence.
• Process purchase orders and support records management/archiving.
• Assist with a range of administrative functions to support clinic operations.

Skills

Experience in administration

Organisational skills

Communication skills

Confidentiality

Teamwork

Computer literacy

Job description

ABOUT THE ROLE:

As an Administration Support Worker, you will be the welcoming first point of contact for patients, visitors and staff within our medical clinic. You will play a vital role in supporting the delivery of healthcare services by providing high-quality reception and administrative support.

Working as part of a busy team, your responsibilities will include managing appointments and enquiries, answering phones, maintaining accurate records, preparing correspondence, processing purchase orders, assisting with records management and archiving, and supporting a range of administrative functions. Your professionalism, attention to detail and commitment to excellent customer service will help ensure a positive experience for patients and the smooth day-to-day operation of the clinic.

Please refer to the attached position description for full details

ABOUT YOU:

You will have:

Essential

• Experience in administration, reception or customer service roles.


• Strong organisational skills, including appointment scheduling, records management and general office administration.


• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, visitors and colleagues.


• A commitment to providing high-quality, patient-centred service and responding to enquiries with professionalism and care.


• The ability to work effectively within a team, adapt to change and contribute to continuous improvement.


• Sound computer skills and the ability to accurately maintain records, reports and documentation.


• An understanding of the importance of policies, procedures and confidentiality in the workplace.

Desirable

• An understanding of the role and value of healthcare services within a rural or regional community.

Please refer to the attached Position Description for the full selection criteria and role requirements.

ABOUT CORRYONG HEALTH:

Corryong Health operates as a Multipurpose Service (MPS), a flexible health care model designed to provide integrated health and aged care services in rural and remote areas.

Corryong Health serves as a key healthcare provider for the Upper Murray region, ensuring access to essential services.Weconstantly work towards building a service profile that reflects the entire community, to ensure people feel cared for, have an opportunity to be healthy, live well and are connected across the healthcare ecosystem. As the community population profile changes, so too does the Corryong Health service mix.

We pride ourselves on delivering high-quality, safe care to our community and are regularly accredited against national standards, ensuring best practice across all services.

DIVERSITY AND INCLUSION

Corryong Health is committed to a diverse and inclusive workplace.

If you require a reasonable adjustment at any stage of the recruitment process, contact the People & Culture team on [e-mail].

As part of our commitment to equity and inclusion, applicants are invited to complete voluntary demographic questions (e.g. gender, cultural background, Aboriginal and/or Torres Strait Islander identity, disability). This information is de-identified and used to improve our recruitment practices.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people from diverse backgrounds, people with disability, and LGBTQIA+ individuals.