Administration/Scheduling

Watermark Plumbing; Willoughby; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Growth in administration andCompliance

Supportive team environment

Master AroFlo job management system

Job summary

Watermark Plumbing is seeking an Administration Coordinator to keep every part of the operation running smoothly. You’ll be the voice of the business, handling calls and emails with professionalism while championing our job management system (AroFlo) to keep records accurate.

You’ll manage rosters, invoices, compliance docs, and reporting, working with technicians, managers, clients, and suppliers to ensure everything stays on track.

Qualifications

• Highly organised with strong time-management skills.
• Polite, friendly, and professional communication.
• Detail-oriented with a focus on accuracy and quality.
• Positive, proactive, and reliable as a backbone of the business.

Responsibilities

• Be the voice of the business answering calls, emails, and client requests professionally.
• Champion our Job Management System (AroFlo) to keep jobs, POs, and records accurate.
• Manage rosters, registers, invoices, compliance docs, and reporting.
• Collaborate with technicians, managers, clients, and suppliers to maintain smooth operations.
• Help keep the company compliant, organised, and efficient for field delivery.

Skills

Time management

Communication

MS Office

Attention to detail

Proactive attitude

Tools

AroFlo

Job description

Are you the type of person who loves keeping everything organised, on track, and running smoothly?

Do you get a kick out of making sure nothing slips through the cracks?

Are you ready to step into a role where your skills are the heartbeat of the business?

If you answered yes, this could be your next big opportunity. We’re looking for an Administration Coordinator who thrives on order, communication, and keeping operations moving without a hitch.

Be the Glue That Holds It All Together!

What’s In It For You?

• A role where your organisation skills directly impact the success of the business.
• A supportive team environment where your contribution is valued every day.
• Opportunities to grow your skills in administration, compliance, and job management systems.
• The chance to become the go-to person for communication, scheduling, and smooth business operations.

The Opportunity

This role is the engine room of the company. You’ll:

• Be the voice of the business answering calls, emails, and client requests with professionalism and care.
• Champion our Job Management System (AroFlo), making sure jobs, purchase orders, and records are accurate and up to date.
• Manage rosters, registers, invoices, compliance docs, and reporting – nothing gets past you.
• Work with everyone from technicians to managers, clients to suppliers, keeping communication flowing.
• Help keep the company compliant, organised, and efficient – so the team in the field can deliver at their best.

It’s a fast-paced role with plenty of moving parts, and you’ll be trusted to keep it all under control.

You Are:

• Highly organised with killer time-management skills.
• A natural communicator – polite, friendly, and professional.
• Tech-savvy, with strong skills in MS Office, Excel, and job management systems (AroFlo ideal).
• Detail-oriented – accuracy matters to you.
• Positive, proactive, and someone who loves being the reliable backbone of the business.