Assistant Manager (Operations)

Turramurra Bowling Club; Ku-ring-gai; On-site; AUD 70,000 - 90,000; Full time

Job summary

Club Turramurra in New South Wales invites a capable all-rounder with strong admin skills and a knack for numbers to support day-to-day operations, payroll, stock control and member services.

The role covers rostering, gaming operations, bar service when required, and ensuring processes stay compliant. Working hours are predominantly Monday–Friday, with some nights and weekends to suit events and functions.

Qualifications

• Current First Aid and CPR certificates.
• Experience with Xero or similar accounting software.
• Experience in stock management, rostering and payroll.
• Experience with gaming operations, pokie clearance, stocktakes, and reconciliations.

Responsibilities

• Drive day-to-day club operations, ongoing maintenance and gaming operations.
• Develop and maintain Club processes and ensure compliance.
• Drive Club Membership including processes and benefits.
• Drive functions bookings, enquiries, and coordination.
• Prepare and manage staff rosters in line with operational needs and budgets.
• Manage back of house till systems, including setup and troubleshooting.
• Being Manager on Duty and working behind the bar when required.
• Process and manage payroll accurately and on time.
• Complete daily cash reconciliation and end of month reporting.
• Manage banking, including preparation of deposits and reconciliation.
• Maintain accurate financial records and filing systems.
• Organise and participate in monthly stocktakes.
• Monitor stock levels, investigate variances, and discrepancies.
• Manage paperwork for new and existing staff including onboarding, contracts, and compliance documentation.
• Maintain staff records and ensure all certifications and requirements are current.

Skills

Administrative skills

Payroll processing

Financial record keeping

Multi-tasking

Communication

Education

Diploma of Hospitality

Tools

Xero

POS systems

Microsoft Office

Job description

It’s an exciting time for Club Turramurra! Established in 1952, our club has a proud history at the heart of the community—and we’re continuing to build on that legacy for the future. We’ve just completed our brand-new outdoor area, featuring a dedicated kids’ play area, a vibrant alfresco dining space, and a state-of-the-art lawn bowls green. These upgrades reflect our commitment to being a welcoming place for families, friends, and neighbours to connect.

Guided by a clear strategic plan and supported by strong financial foundations, the club is well positioned for continued growth. Behind the scenes, the Board is incredibly supportive, and our staff are energised and proud to be part of a club that is truly going from strength to strength. With momentum building and our community growing, the future of Club Turramurra has never looked brighter.

Position Summary

We are seeking someone with personality - a strong all rounder with admin skills and a knack for numbers.

Key Responsibilities

Operational & Management Support

• Drive day-to-day club operations, ongoing maintenance and gaming operations
• Develop and maintain Club processes and ensure compliance
• Drive Club Membership including processes and benefits
• Drive functions bookings, enquiries, and coordination
• Prepare and manage staff rosters in line with operational needs and budgets
• Manage back of house till systems, including setup and troubleshooting
• Being Manager on Duty and working behind the bar when required
• Process and manage payroll accurately and on time
• Complete daily cash reconciliation and end of month reporting
• Manage banking, including preparation of deposits and reconciliation
• Maintain accurate financial records and filing systems

Stock & Inventory Control

• Organise and participate in monthly stocktakes
• Monitor stock levels, investigate variances, and discrepancies

Staff Administration

• Manage paperwork for new and existing staff including onboarding, contracts, and compliance documentation
• Maintain staff records and ensure all certifications and requirements are current

Required

• Current First Aid and CPR Certificates
• Diploma of Hospitality
• Experience with Xero accounting software or similar
• Experience in stock management, rostering and payroll, ideally within hospitality, clubs, or a similar environment
• Experience with gaming operations, pokie clearance, stocktakes, and reconciliations highly regarded
• Strong IT skills including confidence using POS systems, and Microsoft Office

Personal Attributes

• Reliable, trustworthy, and discreet with confidential information
• Proactive and solution-focused
• Comfortable working both independently and as part of a team
• Flexible and willing to assist across different areas of club operations
• Excellent organisational skills with strong attention to detail
• Ability to manage multiple priorities and work autonomously
• Strong communication skills and a team-focused attitude

Working Hours

Predominantly Monday – Friday (hours can be flexible). However must be available at times to work nights and weekends.