Administration & Operations Coordinator (Part-Time)

Pripark; Adelaide; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

Parking included

Rooftop pool access

Job summary

PriPark is seeking an Administration & Operations Coordinator (Part-Time) in Adelaide to support daily operations and enhance efficiency through automation and process improvements. The role requires a capable all-round administrator who can cover gaps in the team and maintain smooth customer service across channels.

You will work with finance tasks, CRM and Xero, and contribute to reports, workflows and internal systems, while delivering excellent service to customers and the broader PriPark

Qualifications

• Proven experience in general business administration.
• Strong written and verbal communication.
• Proficient with Microsoft 365 suite (Outlook, SharePoint, Word, Excel).
• Experience with Xero and CRM systems.
• Proactive, reliable, organised and able to work independently.

Responsibilities

• Manage day-to-day administrative and operational tasks
• Monitor and respond to business emails
• Answer customer phone calls and enquiries during working hours
• Assist customers with parking accounts, payments and general enquiries
• Maintain accurate customer records, spreadsheets and internal systems
• Issue invoices and receipts through Xero
• Support reconciliations, expenses and financial administration
• Prepare reports, proposals and business documents
• Coordinate with sales, business development and operations
• Improve internal procedures, systems and workflows

Skills

Administration

Customer service

Attention to detail

Organised

Independent worker

Tools

Microsoft 365

Outlook

SharePoint

Word

Excel

Xero

CRM systems

Job description

Administration & Operations Coordinator (Part-Time)

PriPark is looking for a capable Administration & Operations Coordinator to support our day-to-day operations and help improve the way the business works.

You will need to be a strong all-round administrator who can confidently step into daily operations when required, ensuring customers and the broader team continue to be supported when other administration staff are unavailable.

Your main areas of focus will be automation, finance, process improvement and uplifting our services and customer experience.

Key Responsibilities

Managing day-to-day administrative and operational tasks

Monitoring and responding to business emails

Answering customer phone calls and enquiries during working hours

Assisting customers with parking accounts, payments and general enquiries

Maintaining accurate customer records, spreadsheets and internal systems

Managing monthly parker accounts through our CRM and parking systems

Issuing invoices and receipts through Xero

Supporting reconciliations, expenses and financial administration

Preparing reports, proposals and business documents

Coordinating with sales, business development and operations

Improving internal procedures, systems and workflows

AI & Process Improvement

PriPark actively uses AI, automation and modern software to reduce repetitive administration and improve customer experience.

You should be comfortable:

Using ChatGPT, Claude or similar AI tools confidently every day

Using AI to draft, review, summarise and improve work

Identifying inefficient or repetitive processes

Helping improve and automate workflows

Reviewing AI-generated work for accuracy

Suggesting practical improvements to systems and services

About You

You will need practical experience with:

Microsoft 365

Outlook, SharePoint, Word and Excel

Xero

CRM and customer account management systems

General business administration

Confident everyday use of ChatGPT, Claude or similar AI platforms

Customer service by phone and email

Strong written and verbal communication

Accurate record keeping and strong attention to detail

You should be proactive, reliable, organised, comfortable working independently and capable of following tasks through to completion.

Highly Regarded, But Not Essential

Experience with:

ChatGPT or Claude Work modes, projects or workspaces

AI agents and automated workflows

Markdown files for procedures, AI instructions and business knowledge

Financial reporting or advanced Xero and Excel

Why Join PriPark?

$30–$40 per hour, depending on experience and capability

Flexible part-time hours from 15 hours per week

Parking included

Genuine autonomy and responsibility

Hands-on exposure to AI, automation and modern business systems

Scope for additional hours and responsibility as PriPark grows

You will also have access to a rooftop pool with Adelaide skyline views, sauna, steam room, gym, change rooms and BBQ area.

About PriPark

PriPark is a growing South Australian parking management and services company managing more than 60 car park locations across South Australia.

We provide parking payment gateways, monthly parking administration, customer support, maintenance, signage supply and installation, marketing, sales and administration.

What can I earn as an Operations Coordinator