Administration Officer | Understanding Faith

St Agnes' Catholic Parish; Port Macquarie; On-site; AUD 20,000 - 33,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Westpac partner discounts

Learning and development opportunities

Work-life balance focus

Job summary

St Agnes’ Catholic Parish in Port Macquarie seeks an organised Administration Officer to join the Understanding Faith team. You will provide broad administrative support, manage databases, assist with digital resources and communications, and help deliver multimedia educational materials.

The role focuses on administrative processes, social media publishing, and reporting while evolving into potential full-time work in 2027.

Qualifications

• General office administration experience and operations support.
• Strong written and verbal communication.
• Confidence using a range of software applications and learning new systems.
• Interest in marketing via social media and digital content.

Responsibilities

• Provide general administrative support including responding to customer enquiries and maintaining records.
• Assist with editing, testing and publishing interactive eLearning activities and multimedia resources.
• Maintain customer information, spreadsheets and supporting documentation.
• Coordinate and publish social media content across platforms (Facebook, Instagram).
• Prepare newsletters, blogs and promotional materials and other digital communications.
• Maintain licensing records and reporting requirements for multimedia content.

Skills

Organisational skills

Time management

Communication skills

Computer literacy

Social media interest

Adaptability

Customer engagement

Education

Higher School Certificate

Job description

Administration Officer | Understanding Faith

St Agnes’ Catholic Parish is a not-for-profit organisation that has been serving the Port Macquarie community since 1878, offering compassionate support to people of all ages and life stages.

With over 700 staff across a range of ministries, including aged care, community and family, education and training, and ministry and pastoral, the Parish works to support the dignity, wellbeing and needs of the community.

As a values-driven organisation, all roles within the Parish actively contribute to our shared mission and uphold the principles the Parish was built on.

ABOUT THE ROLE

St Agnes’ Catholic Parish is seeking an organised and enthusiastic Administration Officer to join our Understanding Faith team.

Understanding Faith provides multimedia religious education resources to Catholic schools throughout Australia, supporting the delivery of engaging and interactive faith-based learning.

Working closely with the Curriculum and Office Manager and IT Coordinator, this role will provide a broad range of administrative and operational support, including customer enquiries, database management, digital content, social media and reporting.

A key focus of the position will be supporting the development and maintenance of educational resources, managing administrative processes and contributing to the delivery of digital communications and promotional activities.

This is a varied role suited to someone who is organised, adaptable and confident using technology, with strong attention to detail and the ability to manage competing priorities.

The position is offered on a Maximum Term Part-Time Contract until August 2027, working 60 hours per fortnight, with flexibility to spread these hours across four days per week.

High possibility that this role will evolve into a Full-Time perm position in 2027.

KEY RESPONSIBILITIES

• Provide general administrative support, including responding to customer enquiries, preparing invoices, maintaining databases and managing records.
• Assist with editing, testing and publishing interactive eLearning activities and multimedia educational resources.
• Maintain and update customer information, spreadsheets and supporting resource documentation.
• Coordinate and publish social media content across platforms, including Facebook and Instagram.
• Assist with preparing newsletters, blogs, promotional materials and other digital communications.
• Maintain records relating to multimedia licensing, copyright and Screenrights reporting requirements.
• Prepare and maintain usage reports, analytics, spreadsheets and other management reporting documentation.
• Support workflow planning, administrative improvements and the efficient delivery of Understanding Faith resources.

WHAT WE OFFER OUR EMPLOYEES

• Competitive remuneration of up to $33 per hour, plus superannuation
• Working for a reputable, longstanding, values-based organisation
• A commitment to providing a responsive and supportive work environment
• An Employee Assistance Program (EAP) for you and your immediate family
• As a corporate partner of Westpac, employees will have access to special offers, discounts and financial information
• Access to great employee perks, including BENY, Fitness Passport and discounted Allied Health Services, i.e. remedial massage, physiotherapy, exercise physiology etc.
• Paid professional learning and development
• Career advancement opportunities and study assistance for approved courses
• A focus on work/life balance and on your wellbeing

WHO YOU ARE

• Good organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Previous experience in general office administration, with strong organisational and administrative skills.
• Higher School Certificate or equivalent.
• Strong computer literacy, with confidence using a range of software applications and the ability to learn new systems.
• Keen intertest in marketing through social media.
• Excellent written and verbal communication skills, with the ability to engage professionally with customers and colleagues.
• Strong attention to detail, with the ability to maintain accurate records, spreadsheets and documentation.
• An adaptable and proactive approach, with a willingness to assist across a variety of administrative and digital tasks.
• An interest in social media, digital content and educational resources.
• Previous experience in a commercial or educational environment is desirable.
• An understanding of the Catholic faith and an appreciation of its values, beliefs and practices.
• Commitment to work in harmony with Catholic Values and Principles.

The Parish is committed to being a safe place for children and vulnerable people. Preferred candidates will be required to undergo employment screening. This includes a criminal history check and referencing for all employees and any additional checks depending on the role.