Administration Officer - Toowoomba

Lives Lived Well; Toowoomba Regional; On-site; AUD 80,000 - 86,000; Full time

Benefits offered by this job

Five extra wellbeing days annually

Salary packaging benefits

Employee discounts

Job summary

Lives Lived Well in Toowoomba seeks an Administration Officer to support Clinical Services management across Queensland and New South Wales. The role is full-time, onsite, and fixed-term to 30 June 2027, with potential to extend subject to funding.

You will handle diverse administrative tasks, coordinate meetings, manage records, and support reporting while delivering professional client-facing service in a busy health environment.

Qualifications

• Administration, project support or office coordination experience.
• Ability to learn and use multiple systems and technologies.
• Experience supporting multiple managers or teams.
• Strong diary management and minute-taking skills.
• Confidential records and databases management.
• Clear written and verbal communication; client-focused approach.

Responsibilities

• Provide high-quality administrative support to the Clinical Services Manager and Team Leaders.
• Coordinate meetings, calendars, appointments and room bookings.
• Prepare agendas, take minutes and distribute meeting documentation.
• Maintain accurate records, databases and filing systems.
• Assist with reporting, correspondence and compliance-related administration.
• Support communication and information management across the service.
• Respond professionally to enquiries from staff and external stakeholders.
• Provide welcoming front-of-house support to clients and visitors.

Skills

Administration experience

Diary management

Records management

Communication skills

Organisation

Autonomy

Stakeholder liaison

Education

Business Administration qualifications

Tools

Office software

Database systems

Job description

Full Time (38 hours per week) | Fixed-Term to 30 June 2027

SCHADS Level 3 | $80,020 - $85,797 per annum + Superannuation + Salary Packaging Benefits

Keep Things Running. Support Great People. Make a Difference.

At Lives Lived Well, we believe that with the right support, people can change.

We're seeking a highly organised and proactive Administration Officer to join our South West Queensland and North West NSW team, based in Toowoomba.

Supporting the Clinical Services Manager and three Team Leaders, you'll play an important role in keeping a diverse range of alcohol and other drug, mental health, and aged care programs operating smoothly across the region. This is a varied and rewarding position for someone who enjoys working in a busy environment, managing competing priorities, and providing exceptional administrative support.

This role is full-time, onsite, Monday to Friday (8:30am - 4:30pm), and is offered on a fixed-term basis until 30 June 2027. Subject to future funding arrangements, there may be an opportunity for the position to become ongoing.

Key Responsibilities

• Provide high-quality administrative support to the Clinical Services Manager and Team Leaders.
• Coordinate meetings, calendars, appointments and room bookings.
• Prepare agendas, take minutes and distribute meeting documentation.
• Maintain accurate records, databases and filing systems.
• Assist with reporting, correspondence and compliance-related administration.
• Support communication and information management across the service.
• Respond professionally to enquiries from staff and external stakeholders.
• Provide professional and welcoming front-of-house support to clients, visitors and stakeholders attending the office.
• Contribute to the continuous improvement of administrative systems and processes.

What We're Looking For

To be successful in this role, you will have:

• Administration, project support or office coordination experience.
• Demonstrated ability to quickly learn and confidently use multiple systems, databases and technologies, with the capacity to adapt to new processes and become productive with minimal supervision.
• Experience supporting multiple managers or teams.
• Strong diary management, meeting coordination and minute-taking skills.
• Experience maintaining confidential information, records and databases.
• Strong written, verbal and interpersonal communication skills.
• A professional, friendly and client-focused approach, with confidence engaging with people from diverse backgrounds.
• The ability to manage competing priorities, work autonomously and show initiative.
• A proactive approach to problem-solving and delivering quality outcomes.

Highly Regarded

• Experience working in health, community services, mental health, alcohol and other drug services, disability, aged care or not-for-profit settings.
• Qualifications in Business Administration or a related discipline.

Why Join Lives Lived Well?

• Five additional days of paid wellbeing leave each year.
• Salary packaging benefits to increase your take-home pay.
• Wellspring employee discounts across hundreds of retailers.
• Employee Assistance Program for you and your family.
• Ongoing learning, development and career progression opportunities.
• The opportunity to support a diverse range of alcohol and other drug, mental health and aged care programs across Queensland and New South Wales.
• A genuinely inclusive workplace committed to diversity, equity and inclusion.

Our Values

The people who thrive at Lives Lived Well are those who share our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.