Administration Officer - Relief Pool

Sunshine Coast Hospital and Health Service; Nambour; On-site; AUD 83,000 - 104,000; Full time

Benefits offered by this job

Wellness program

Career training and development

Salary packaging

Job summary

Sunshine Coast Hospital and Health Service – Nambour QLD is seeking an Administration Officer to join our Administration Relief Pool. The role involves confidential admin support, strong customer communication, and performing cultural assessments to identify patient needs for optimal discharge outcomes.

Remuneration is pro rata based on full-time value up to $103,600 p.a., with salary rates $41.17 - $45.79 per hour for part-time, plus superannuation and annual leave loading.

Qualifications

• Experience in confidential administration and support
• Ability to communicate with customers with empathy and a service focus
• Ability to identify patient needs through cultural assessment/risk screening
• Judgement to solve immediate problems where precedents are not defined

Responsibilities

• Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
• Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
• Undertake “cultural assessment/risk screening” to identify patient needs and optimise the patient's recovery / outcomes on discharge from the acute care setting.
• Provide high quality confidential administration support to the team.

Skills

Effective communication

Customer service orientation

Cultural assessment

Job description

Sunshine Coast Hospital and Health Service – Nambour QLD

We're excited to welcome an Administration Officer to our Administration Relief Pool.

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Key Responsibilities include:

• Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
• Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
• Undertake “cultural assessment/risk screening” to identify patient needs and optimise the patient's recovery / outcomes on discharge from the acute care setting.
• Provide high quality confidential administration support to the team.

Remuneration based pro rata on equivalent full time value up to $103,600 p.a., comprising salary between $3219.60 - $3480.40 p.f. (f/t) or salary rates: $41.17 - $45.79 p.h. (p/t), employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (Relief position to backfill temporary part-time & full-time vacancies). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.

You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Career training and development; and
• Salary packaging.