Administration Officer Outpatients

Queensland Government; Sunshine Coast Regional; On-site; AUD 80,000 - 104,000; Full time

Job summary

Sunshine Coast Health is seeking an Administration Officer for Caloundra Health Service to provide confidential administrative support to outpatient services. You will be the primary point of contact for internal and external communications and help govern and manage the outpatient services to ensure consistent patient care across the continuum.

The role emphasises effective communication, discretion in workload management and adherence to guidelines, with a fixed-term temporary arrangement for

Responsibilities

• Adhere to Specialist Outpatients Implementation Standards Guidelines (SOSIS).
• Effectively communicate with clients and staff demonstrating understanding, empathy, patience and a positive attitude.
• Exercise judgement and discretion in undertaking various tasks whilst managing workloads and meeting deadlines.
• Provide high-quality confidential administration support to the team.

Job description

We're excited to welcome an Administration Officer to our Caloundra Health Service.Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.The Administration Officer will provide a high level of confidential administrative support for outpatient services within the Caloundra Health Service. This position is a prime point of contact for internal communication daily and externally with various departments and agencies.The Outpatient Services aim to provide governance, accountability and management of outpatient services to ensure consistency across the patient care continuum. The team provides governance and management of the functional space and provides nursing and administrative support to the specialties that provide outpatient care in this area. Speciality clinical services will access the ACC to provide outpatient services for their patients. These services work closely together with the ACC team to ensure the provision of collaborative integrated outpatient care.Key Responsibilities include:Adhere to Specialist Outpatients Implementation Standards Guidelines (SOSIS)Effectively communicate with clients and staff demonstrating understanding, empathy, patience and a positive attitude.Exercise judgement and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken, by managing workloads appropriately; prioritising tasks and ensuring work is completed within designated timeframes.Provide high-quality confidential administration support to the team.Remuneration value up to $103 600 p.a., comprising salary between $3129.60 - $3480.40 p.f., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (Fixed Term Temporary position available for six months, with possibility of extension). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careersAs a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:A wellness program;Generous superannuation;Flexible work arrangements;Career training and development; andSalary packaging.Check out the latest updates here:https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License.