Administration Officer - Normanton

Queensland Health; Normanton; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

4 weeks recreational leave

17.5% loading/bonus

Salary sacrificing options

Training and mentoring

Professional development funds

Job summary

North West Hospital and Health Service in North West Qld is seeking an Administrative Assistant to provide reception and admin support in a busy healthcare setting. You will be the frontline contact for patients and staff, delivering accurate records management and confidential service, while assisting in clinics, travel processes and stock control.

Join a dedicated team with opportunities for in-house training, mentoring and professional development; salary sacrifices and extra leave benefits

Qualifications

• Provide professional and efficient administrative support in a busy healthcare environment.
• Act as a key point of contact for patients, visitors and staff with strong customer service.
• Maintain accurate records and process patient information using health system software.
• Support clinics, patient travel processes, stock management and general office operations.

Responsibilities

• Provide professional and efficient administrative support across a busy healthcare environment.
• Act as a key point of contact for patients, visitors and staff, ensuring smooth day-to-day operations.
• Maintain accurate records and utilise Queensland Health systems.
• Support clinics, patient travel, stock and general office operations.

Skills

Reception duties

Customer service

Record keeping

Confidentiality

Job description

Join a Team That Makes a Difference!
Join North West Hospital and Health Service in a rewarding administration role where you'll play an important part in supporting patients, staff and the wider community. As a valued member of our team, you'll provide essential reception and administrative support while contributing to the delivery of safe, high-quality healthcare services.

Job details

• Position status: Permanent
• Position type: Full-time
• Occupational group: Administration
• Classification: AO3
• Workplace Location: North West Qld
• Job ad reference: QLD/MI693710
• Closing date: 14-Oct-2026
• Job duration: Permanent, Full-time
• Contact person: Katherine Stock
• Contact details: [phone]
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About the role

You will provide professional and efficient administrative support across a busy healthcare environment.

• Acting as a key point of contact for patients, visitors and staff, you'll help ensure the smooth day-to-day operation of services while maintaining a strong focus on customer service, accuracy and confidentiality.
• Maintain accurate records, process patient information and utilise a range of Queensland Health clinical and business systems.
• Support specialist clinics, patient travel processes, stock management and general office operations.

Working with us

• Tax savings through salary sacrificing options are also available.
• In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
• Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
• PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements

• C Class Motor Vehicle Licence.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

• Unique locations
• Friendly communities
• Regional, rural and remote $$$ incentives

NORMANTON is a small community situated on the banks of the Norman River in the Gulf of Carpentaria.

Applications close: Wednesday, 14 October 2026.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.