Administration Officer, Level 3 (Casual Pool) - ESMHS

NSW Health; Randwick; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Salary packaging options

Discounted Private Health Insurance

Learning and development opportunities

Gym memberships discounts

Job summary

NSW Health is seeking an Administration Officer, Level 3 (Casual Pool) for the Eastern Suburbs Mental Health Service in Randwick. The role involves delivering high-level administrative support across multiple sites, with the flexibility of a casual pool.

You will provide customer service, manage enquiries, and support the Inpatient Mental Health Service team. The position is based mainly at Prince of Wales Hospital, with travel across the service as needed and a salary of $37.28–$38.44 per hour

Qualifications

• Ability to perform a wide range of administrative tasks in a demanding workplace.
• Experience handling enquiries and providing appropriate responses in healthcare settings.
• High level interpersonal, written and verbal communication skills.
• Commitment to quality service and continuous improvement in administration.

Responsibilities

• Provide interdepartmental administrative and customer service support across the Eastern Suburbs Mental Health Service.
• Ensure vacancies are covered to meet objectives in a timely, reliable and efficient manner.
• Primary base at Prince of Wales Hospital with travel across the Eastern Suburbs Mental Health Service as required.
• Support the Inpatient Mental Health Service team with clerical tasks and scheduling.
• Utilise software including Stafflink, Healthroster, COS, Finsbury, eMR, iPM and AFM to manage workflows.

Skills

Administrative tasks

Microsoft Office

Communication skills

Customer service

Tools

Healthroster

COS

Finsbury

eMR

iPM

AFM

Job description

Administration Officer, Level 3 (Casual Pool) - ESMHS

Administration Officer, Level 3 (Casual Pool) - Eastern Suburbs Mental Health Service
Employment Type:Casual
Position Classification:Administration Officer Level 3
Remuneration:$37.28 - $38.44 per hour, plus superannuation
Hours Per Week:Up to 38
Requisition ID:REQ701471
Location: Randwick, Sydney

The SESLHD Mental Health Service is a specialised clinical service, providing care to a local population of over 930,000 residents in the Sydney metropolitan area. We provide care within both hospital and community settings to support people living with mental illness at times when acute intervention is needed, or to remain well in their community and lead their own recovery.

Learn more about us here:South Eastern Sydney Local Health District

Come Work With Us!

Are you a motivated and dynamic person with high level administrative experience to join our compassionate and caring team? We are looking for suitable staff with experience willing and able to join our administration casual pool - you can work as much or as little as you like to fit in with your lifestyle and commitments.

You will be providing a range of administrative and clerical support services to enable the Inpatient Mental Health Service team to achieve their objectives in a timely, reliable and efficient manner.

The primary purpose of the position is to provide interdepartmental administrative and customer service support across the Eastern Suburbs Mental Health Service. To ensure vacancies within the administration team are covered to meet the objectives in timely, reliable, and efficient manner.
The position is primarily based at Prince of Wales Hospital. Travel across the Eastern Suburbs Mental Health Service to assist with vacancies and leave relief will also be required, as directed by the Administration Manager.

Where you'll be working

Eastern Suburbs Mental Health Service, located on the Prince of Wales Hospital campus, Randwick.

Additional Benefits

Financial benefits - Salary packaging options- Up to $9K for living expenses, $2.6K meal & entertainment, and Novated Leasing. Discounted Private Health Insurance.

• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & Wellbeing - Discounted gym memberships with aFitness Passport and Employee Assistance Program (EAP) for employees and family members.

Selection Criteria:

• Ability to perform a wide range of administrative tasks in a demanding workplace.
• Experience of responding to a range of enquiries and determining the appropriate response in a complex healthcare environment.
• High level interpersonal, written and verbal communication skills.
• Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures.
• High level skills in Microsoft Office functions (Word, Excel, PowerPoint, Outlook etc.).
• Customer focused team player and a willingness and ability to contribute to the overall performance and improvement of the Service's administrative support.
• Use of software packages, including but not limited to: Stafflink (iProcurement/iExpense), Healthroster, COS, Finsbury, eMR, iPM and AFM.

Application close: 8 November 2026

For more information we encourage you to contact Kellie Mathews on **************@health.nsw.gov.au

Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Our values and commitment to diversity

OurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, education and socio-economic status. We welcome applications from Aboriginal and Torres Strait Islander candidates and people with different abilities. Read about ourDiversity, Inclusion and Belonging Strategyfor more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.auand let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Please visit theSESLHD Disability Recruitmentpage for more information

Information for applicants:

• An eligibility list may be created for future Temporary Full Time positions
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing
• Applicants will be assessed against the essential requirements and selection criteria contained withing the position description
• Recommended applicants will be reviewed or compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination Against Specific Diseasesfor all positions prior to offer.
• We do have an Aboriginal Workforce Team that can also provide support (***************@health.nsw.gov.au) and for additional information please visit ourStepping Up Website

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