Administration Officer - Lansdowne Gardens on Wycombe Care Community

Opal Healthcare; Sydney; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

12% superannuation

Paid parental leave

$5,000 referral bonuses

Job summary

Opal HealthCare in Neutral Bay is seeking an experienced Administration Officer with rostering expertise to join our welcoming care community. This role combines administration, workforce coordination, and stakeholder engagement to ensure the smooth day-to-day operation for residents and families.

Be the warm first contact, handle rostering, payroll processing, record keeping, and support tours for prospective residents.

Qualifications

• Experience in administration, reception or customer service; aged care or healthcare a plus.
• Strong organizational skills with attention to detail.
• Proficiency with MS Office and computer systems.
• Able to manage multiple tasks and work as part of a team.

Responsibilities

• Be the warm first point of contact for residents, families and visitors.
• Provide administrative support including rostering, payroll processing, and maintaining accurate records.
• Assist with guiding prospective residents and families on tours of our community.
• Manage accounts, process invoices, and support financial operations.
• Work closely with the leadership team to ensure our community runs smoothly and efficiently.

Skills

Rostering

Payroll processing

Administration

Customer service

MS Office

Job description

Administration Officer - Lansdowne Gardens on Wycombe Care Community

"At Opal HealthCare, we know that companies don’t succeed, people do."

Our purpose is to bring joy to those we care for, and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

Join a premium aged care community where exceptional care starts with exceptional people.

We are seeking an experienced Administration Officer with rostering expertise to join our welcoming and professional team in Neutral Bay.

This is a pivotal role that combines administration, workforce coordination, and stakeholder engagement to ensure the smooth day-to-day operation of our care community.

Your organisational skills, rostering expertise, andcustomer-focused approach will help ensure our residents receive outstanding care every day. If you enjoy working in a fast-paced environment, building strong relationships, and making a genuine difference, we'd love to hear from you.

What's on Offer:

• Employment Type: Permanent full-time
• Remuneration: Attractive hourly rate, 12% superannuation
• Additional Benefits:EA Penalty Rates & paid parental leave

Why Choose Opal?

• Work-life balance
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems & innovation— The tools to help you succeed

What You'll Do:

• Be the warm and welcoming first point of contact for all residents, families, and visitors.
• Provide essential administrative support including rostering, payroll processing, and maintaining accurate records.
• Assist with guiding prospective residents and families on tours of our community.
• Manage accounts, process invoices, and support financial operations.
• Work closely with the leadership team to ensure our community runs smoothly and efficiently.

What You'll Need:

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus
• Strong organisational skills with high attention to detail and accuracy
• A friendly, professional manner with excellent communication skills
• Proficiency in computer systems including MS Office
• Ability to manage multiple tasks and work effectively as part of a team

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Support with Precision & Care

If you are a skilled administrator who takes pride in your work and wants to contribute to a community that truly makes a difference, we would love to hear from you.