Resourcing Officer, Staffing Solutions

Albury Wodonga Health; Wodonga; On-site; AUD 70,000 - 90,000; Full time

Job summary

Albury Wodonga Health, the largest regional health service between Sydney and Melbourne, is seeking a Resourcing Officer to coordinate the placement and logistics of agency staff across the Staffing Solutions team. This permanent, full-time role collaborates with AWH managers, agency vendors and staff to arrange temporary staffing, accommodation, and related administrative tasks.

The role also oversees daily management of the People & Culture help desk, ensuring timely responses and compliance

Qualifications

• Demonstrated experience in administration, customer service, or workforce support.
• Strong organisational skills and ability to manage multiple tasks.
• Good financial literacy, including invoice checking and data entry accuracy.
• Proficiency in Microsoft Office and ability to learn HR/rostering systems.

Responsibilities

• Coordinate placement and logistics of agency staff across Staffing Solutions.
• Work directly with AWH managers, agency vendors and agency staff to arrange temporary staffing and accommodation.
• Manage related administrative processes and ensure accurate record-keeping and compliance.
• Act as the bridge between candidates, agencies and AWH managers for a strong talent pool.

Skills

Administration experience

Customer service

Workforce support

Organisational skills

Data entry accuracy

Microsoft Office

HR/rostering systems learning

Tools

HR rostering systems

Job description

• Join the largest regional health service between Sydney and Melbourne
• Competitive salary plus generous salary packaging options
• Dynamic work environment and collaborative team culture

The Resourcing Officer supports the day-to-day operations of the Staffing Solutions team by coordinating the placement and logistics of agency staff across AWH. This role works directly with AWH managers, agency vendors, and agency staff to arrange temporary staffing, coordinate accommodation, and manage related administrative processes. The Resourcing Officer ensures accurate record-keeping, timely communication, and compliance with AWH procedures. The role acts as the bridge between candidates, agencies, and AWH managers to ensure a strong talent pool is always available to fill vacancies Additionally, the role includes daily management of the People & Culture (P&C) help desk, prioritising and triaging incoming queries for efficient resolution. We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity:

• Demonstrated experience in administration, customer service, or workforce support.
• Strong organisational skills and ability to manage multiple tasks.
• Good financial literacy, including invoice checking and data entry accuracy.
• Proficiency in Microsoft Office and ability to learn HR/rostering systems.

Employment Type: This is a permanent, full-time opportunity.

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women’s and children’s, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028. This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development.

Are you ready to become part of our team?

To uncover compelling reasons to embark on this career journey with us and become part of our fantastic team, please refer to our Candidate Information Pack.

Salary and terms will be in accordance with the relevant state EBA or Award.

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

Important Notice: All healthcare workers must maintain all vaccinations required by relevant healthcare regulations, guidelines, or their specific role within the organisation. In addition to mandatory vaccinations, AWH strongly encourage all employees to receive the COVID-19 vaccination and the seasonal influenza (flu) vaccination, as recommended by public health authorities and as a preventative measure to help ensure the safety and well-being of patients, colleagues, and the broader community.