Administration Officer — Client & Service Support

Wormald; Albury City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Career advancement opportunities

Job summary

Wormald is seeking an Administration Officer to join the Albury team. You will support the Service/Sales group, coordinate with field supervisors, technicians, clients and subcontractors to ensure smooth service delivery.

The role requires extensive administration and customer service experience, with strong MS Office skills and familiarity with CRM systems (Pronto preferred). A can-do attitude and reliability are essential.

Qualifications

• Experience in administration/sales/customer service within fast-paced environments.
• Comfortable coordinating with field staff, clients and subcontractors.
• Proven ability to provide high-quality customer service and timely responses.

Responsibilities

• Provide primary admin support to field-based staff and service team.
• Handle client inquiries in person, by phone and email.
• Process service calls, quotes, PO requests and reports.

Skills

Customer service

Administration

Communication

CRM systems

MS Office

Tools

Pronto CRM

MS Office

Job description

Wormald is seeking an Administration Officer to join the Albury team. You will support the Service/Sales group, coordinate with field supervisors, technicians, clients and subcontractors to ensure smooth service delivery.

The role requires extensive administration and customer service experience, with strong MS Office skills and familiarity with CRM systems (Pronto preferred). A can-do attitude and reliability are essential.