Hospital Front Desk Concierge & Admin Support

Sofitel; Melbourne; On-site; AUD 45,000 - 65,000; Part time

Job summary

Albury Wodonga Health is seeking an Administration Officer - Front Office to join our Support Services Team. You will provide administrative and customer support at the Main Reception areas of our hospitals, ensuring a welcoming and efficient experience for patients and visitors.

The role demands confident multi-tasking, accurate data entry, and proficiency with the Microsoft Office suite, while adhering to OH&S requirements and our ethical practice standards.

Qualifications

• Experience in providing high-quality customer service in a reception or front-desk role.
• Strong data entry skills with high attention to detail and accuracy.
• Proficiency with Microsoft Office suite and basic IT literacy.
• Understanding of OH&S responsibilities in a healthcare setting.

Responsibilities

• Provide administrative and customer support at the Main Reception areas.
• Assist patients and visitors, directing and informing them appropriately.
• Perform data entry and maintain accurate records in line with procedures.
• Uphold OH&S, ethical practice, and workplace safety standards.

Skills

Customer service

Data entry

Microsoft Office

Team collaboration

Attention to detail

OH&S awareness

Tools

Microsoft Office

Job description

Albury Wodonga Health is seeking an Administration Officer - Front Office to join our Support Services Team. You will provide administrative and customer support at the Main Reception areas of our hospitals, ensuring a welcoming and efficient experience for patients and visitors.

The role demands confident multi-tasking, accurate data entry, and proficiency with the Microsoft Office suite, while adhering to OH&S requirements and our ethical practice standards.