Administration Officer - Centre For Population Health

NSW Health; Sydney; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

ADO

Superannuation

Job summary

NSW Health, Cumberland Hospital, is seeking an Administration Officer to provide high‑level admin, reception and data support. You will rotate across Public Health Unit and Health Promotion, delivering professional front‑line service and coordinating records and communications.

The role requires strong organisation, attention to detail and the ability to manage competing priorities while supporting multidisciplinary teams in a friendly, inclusive workplace.

Qualifications

• High level customer service skills and client relations ability.
• Strong interpersonal and communication abilities.
• Excellent time management and organisation with attention to detail.
• Ability to work with minimal supervision and in a team setting.
• Proficient written and verbal communication skills.
• Understanding of patient/consumer privacy and complaint handling.
• Experience with Microsoft Office and data/reporting tasks.
• Adaptable to new processes and quality improvement.

Responsibilities

• Provide high‑level administrative, reception and data support.
• Rotate across administrative functions for Public Health Unit and Health Promotion.
• Deliver professional reception, telephone and email support.
• Coordinate records, mail services and fleet vehicle administration.
• Provide secretarial assistance to managers and teams.
• Maintain accurate data and documentation with deadlines.
• Support projects, invoicing and day‑to‑day operations.

Skills

High level customer service

Interpersonal skills

Time management

Teamwork

Written and verbal communication

Microsoft Office proficiency

Data management

Education

Tools

Microsoft Office Suite

Job description

Join a supportive team improving community health outcomes

Diverse administrative role across public health and health promotion

Work at Cumberland Hospital with opportunities to develop your skills

Manage essential administration, coordinate services, and support public health programs that make a real difference across Western Sydney.

Employment Type:TemporaryFull Time (Up to 07/05/2027)

Position Classification:Administration Officer Level 3

Remuneration:$37.27 - $38.44 per hour + ADO + super

Hours Per Week:38

Location:Cumberland Hospital

Where you'll be working

The Centre for Population Health at Western Sydney Local Health District plays a vital role in protecting and improving the health and wellbeing of our diverse communities. Based at Cumberland Hospital, you'll join a collaborative and purpose-driven team supporting public health initiatives, health promotion programs, and population health services that have a lasting impact across the region.

Working alongside experienced professionals, you'll contribute to a responsive and high-performing environment where teamwork, innovation and service excellence are valued.

Be part of a multidisciplinary team committed to improving community health outcomes

Work across Public Health Unit and Health Promotion programs in a varied role

Join a supportive and inclusive workplace that values collaboration and respect

Access ongoing learning, professional development and career growth opportunities

Convenient Cumberland Hospital location within Western Sydney Local Health District

What you'll be doing

As an Administration Officer, you will provide high-level administrative, reception and data support to the Centre for Population Health. This dynamic role requires strong organisational skills, attention to detail and the ability to effectively manage multiple priorities while delivering exceptional customer service to both internal and external stakeholders.

You will rotate across a range of administrative functions, supporting the smooth operation of Public Health Unit and Health Promotion services

Deliver professional reception, telephone, email and customer service support

Coordinate administrative processes, records management, mail services and fleet vehicle administration

Provide secretarial and administrative assistance to managers, team leaders and multidisciplinary teams

Maintain accurate data, systems and documentation while meeting competing deadlines

Support projects, program activities, invoice processing and day-to-day operational requirements

Join us and help shape healthier communities

At NSW Health, your work contributes to something bigger. Join a team that values collaboration, respect and continuous improvement while supporting initiatives that improve the health of people across Western Sydney.

Selection Criteria

• High level customer service skills
• Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients
• Excellent time management and organisation skills with attention to detail
• Ability to work with minimal supervision and as part of a team, and to use initiative
• Effective written and verbal communication skills
• Understanding of the management of patient/consumer complaints and patient/consumer privacy
• Demonstrated proficiency in Microsoft Office programs, data bases and emails, and experience in collecting and collating information for reports and other documentation
• Demonstrated ability to be flexible and adapt to new processes as part of quality improvement

Applications Close: 23rd November 2026

This is an Aboriginal targeted position. As priority is given to a suitable candidate who is Aboriginal, applicants will need to provide information to corroborate their Aboriginality.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.

For inquiries about the role, contact Sarah Wood on ***********@health.nsw.gov.au