Administration Officer - Casual (On call)

Downer; Melbourne; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Healthcare discounts

Retail and car purchase savings

Employee Assistance Program

Job summary

Downer invites applications for an Administration Officer on an ad-hoc/on-call casual basis in Melbourne. The role supports the Security and Car Park teams, handling data entry, statistics, report formatting and visitor card audits.

Reporting to the Quality and Compliance Manager, you will ensure confidentiality and efficient office processes in a fast-paced environment with changing priorities. Must be Australian citizen or permanent resident and available for occasional 7am–3pm shifts.

Qualifications

• Certificate IV in Business Administration or equivalent relevant experience preferred.
• Experience in business administration such as customer service, filing and documentation management.
• Excellent written and oral communication with attention to accuracy and confidentiality.
• Knowledge of Work Health Safety and risk management principles.
• Ability to utilise a range of computer software and adapt to new systems.
• Good grasp of engineering/technical environments as applicable to a major hospital.
• Professional, approachable and collaborative in a team setting.
• Australian Citizen or Permanent Resident required.

Responsibilities

• Compilation of statistics based on shift summaries and other data.
• Basic report compilation and formatting.
• Audits of visitor access cards.
• Data entry – key tracking, incident and visitor statistics, confidential tasks.
• ID creation for bulk staff intakes.
• Customer service at Security Office reception desk.
• Ensure efficient and effective office administrative processes are in place.
• Other duties as required by the Security and Car Park Manager and Security Supervisor.

Skills

Customer service

Documentation management

Written & verbal communication

Confidentiality

Work Health & Safety

Computer software literacy

Stakeholder engagement

Australian citizen or PR

Education

Certificate IV in Business Administration

Job description

We currently have a new opportunity for a dynamic Administration Officer.You will be part of the team in playing a pivotal role in facilitating seamless operations and optimizing contractual commitments. This is fast paced environment, with ever changing priorities. Reporting to the Quality and Compliance Manager, you'll help deliver high-quality outcomes that support our essential services.

Looking for an adhoc/Oncall casual that can cover leave when needed. No set roster, no regular shifts. When needed shifts are 7am-3pm.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

Compilation of statistics based on shift summaries and other data.

Basic report compilation and formatting

Audits of visitor access cards

Data entry – key tracking, incident and visitor statistics, confidential tasks

ID creation for bulk staff intakes

Customer service at Security Office reptation desk

Ensure efficient and effective office administrative processes are in place

Other duties as required by the Security and Car Park Manager and Security Supervisor, consistent with the employee’s skills level, classification, and ability.

What You’ll Bring (experience required)

• Certificate IV in Business Administration or equivalent relevant experience preferred.
• Demonstrated experience in business administration e.g. customer service, filing and documentation management,
• Highly developed written and oral communication skills (including report writing) with a high level of attention to detail, accuracy, and confidentiality
• Knowledge of Work Health Safety, and risk management principles, practices, and regulations.
• Ability to utilize a range of computer software and learn new systems.
• A good grasp of engineering and technical environments as applicable to a major hospital.
• Personable, approachable, and willing to engage and work with others in a professional, respectful and collaborative manner
• Calm and focused when facing operational challenges.
• Questions information and ensures compliance
• You must be an Australian Citizen or Permanent Resident

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Please note, as a prerequisite for this role candidates will be required to complete work rights check, pre-employment medical check, Working with Children Check, Australian Police History certificate and reference checks.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

Training and development to support and diversify your career.

With 30% of vacancies filled internally you’ll find real opportunities to advance your career.

Perks@Downer:

healthcare discounts, great savings on retail purchases, car purchases and much more.

Employee Assistance Program:

professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward