Administration Officer – ADS Contact Centre

St Vincent's Hospital Sydney; Sydney; In loco; AUD 74.000 - 76.000; Part-time

Vantaggi offerti da questo lavoro

Salary packaging

Professional development

Curran Foundation scholarships

Fitness Passport

Discounted private health

Descrizione del lavoro

St Vincent’s Public Hospital in Darlinghurst is seeking an Administration Officer for the ADS Support Line on a maximum term, part-time basis (12 hours per week) until June 2028. You will provide administrative support to clinicians and management, maintain rosters and payroll records, and assist with service reporting and quality improvement.

We seek frontline customer service experience, proficiency in Microsoft Office and electronic systems, and the ability to handle sensitive information

Competenze

• Frontline customer service experience, preferably in healthcare.
• Proficiency with Microsoft Office, databases and electronic clinical systems.
• Experience with administrative records, payroll or staff rostering systems.

Mansioni

• Provide administrative support to the ADS Support Line, clinicians and management.
• Maintain rosters, payroll records and staff administration in electronic systems.
• Assist with service reporting, audits, accreditation and quality improvement.
• Coordinate meetings, agendas, minutes and service-related correspondence.
• Support data entry, record keeping and everyday service operations.

Conoscenze

Frontline customer service

Microsoft Office

Electronic systems

Payroll/staff rostering systems

Compassion and sensitivity

Managing enquiries

Strumenti

Microsoft Office Suite

Electronic clinical systems

Payroll software

rostering systems

Descrizione del lavoro

Job Description

Job title: Administration Officer - ADS Support Line

Role type: Maximum term contract, part-time (12 hours per week), until June 2028

Role grade: Administration Officer Level 3

Shift details: 12 hours per week; working days and times determined by service requirements (no shift work required)

Department and location: Alcohol & Drug Service, St Vincent's Public Hospital, Sydney (Darlinghurst)

Salary: $73,915.12-$76,218.80 per annum + superannuation (pro rata)

Welcome to St Vincent’s Hospital Sydney Join a team built on a proud legacy of world-class care, true compassion, and deep community roots. Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney's premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth. Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep. Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Provide administrative support to the ADS Support Line, clinicians and management
• Maintain rosters, payroll records and staff administration in electronic systems
• Assist with service reporting, audits, accreditation and quality improvement
• Coordinate meetings, agendas, minutes and service-related correspondence
• Support data entry, record keeping and everyday service operations

About you

• Frontline customer service experience, preferably in a healthcare setting
• Proficiency in Microsoft Office, databases and electronic clinical systems
• Experience with administrative records, payroll or staff rostering systems
• Ability to support vulnerable clients with compassion and sensitivity
• Experience managing administrative enquiries and competing priorities

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
• Coming from NSW Health: Smooth transfer of your qualifying service and leave entitlements

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

The closing date for applications is 15 November 2026.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Company overview

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.